Professional Summary
Overview
Work History
Education
Skills
Certification
Additional Qualifications
Relevant Coursework
Timeline

Madison Rose Baldon

Self Employed
SANTABARBARA
1
Certification
5
years of professional experience

Motivated customer service professional with experience in high-volume environments. Expertise in guest service, food and beverage support, POS systems, and cleanliness standards. Committed to fostering a welcoming atmosphere and ensuring customer satisfaction while collaborating effectively with team members.

Work History

Cashier & Barista

6 Months
Bon Appetit | 04.2026 - Current
  • Managed cash registers in dining hall and coffee shop, ensuring accurate transactions and customer satisfaction
  • Closing and opening responsibilities of the cafeteria & kitchen
  • Bussed tables and closed dining Westmont College, delivering quality beverages to enhance customer experience
  • Supported team through additional duties as dining hall cashier; trash duty, errands for cooks and managers

Dining Room Porter

2 Months
Aramark | 06.2026 - 08.2026
  • Responded promptly to guest and staff requests, resolving routine service needs efficiently
  • Gained hospitality experience through interactions with guests by providing accomodations such as removal of drinks, dishes, and overall information about the park and hotel.
  • Maintained cleanliness across assigned facilities, following Aramark sanitation and safety standards
  • Removed trash, recycling, and debris from work areas to support orderly operations
  • Restocked restrooms, supply rooms, and common areas with needed consumables
  • Acquired bussing skills while assisting in dining areas in and around the property as well as the bar.
  • Gained hospitality experience through interactions with guests by providing accommodations such as removal of drinks, dishes, and overall information about the park and hotel.

Private Caregiver (Self-Employed)

1 Year 2 Months
Self Employed | 08.2025 - Current
  • Delivered dependable care while coordinating daily routines and effectively managing time and multitasking responsibilities.
  • Maintained safety, cleanliness, and organization in home environments to promote well-being.
  • Built strong relationships through trust, communication, and reliability.
  • Responded swiftly to different family needs, showcasing flexibility and problem-solving skills.

Lifeguard

3 Years 7 Months
Lucky Strike Entertainment | 03.2022 - 10.2025
  • Ensured safety and enhanced customer satisfaction in high-volume recreational environment.
  • Responded to emergencies with quick decision-making, problem-solving, and composure under pressure.
  • Provided guest service by answering questions and giving clear instructions for a positive experience.
  • Upheld cleanliness, sanitation, and safety standards across all areas.
  • Collaborated with team and maintained reliability during peak hours, weekends, and holidays.
  • Served guests at Raging Waters Los Angeles, maintaining high service standards in a busy environment.

Peer Tutor

3 Years 7 Months
Upland Unified School District | 10.2021 - 05.2025
  • Delivered clear communication and personalized support in one-on-one and group settings.
  • Enhanced problem-solving and adaptability by tailoring teaching methods to individual learning styles.
  • Built positive relationships and created supportive environment, boosting student engagement and confidence.
  • Exhibited patience, leadership, and responsibility, essential for effectively supporting peers and enhancing their learning experiences.

Courtesy Clerk

1 Year 3 Months
Stater Bros. Markets | 01.2023 - 04.2024
  • Delivered exceptional customer service in fast-paced retail environment, enhancing customer satisfaction.
  • Provided assistance to customers with inquiries and product selections. with groceries, ensuring efficient service and positive guest experiences.
  • Ensured store cleanliness and organization, upholding high sanitation standards for customer safety.
  • Maintained store cleanliness, organization, and sanitation standards.
  • Built strong communication and interpersonal skills through daily customer interaction.

Education

Bachelor of Arts - Business Economics

Westmont College | Santa Barbara, CA | 05-2028

Currently pursuing a Bachelor of Arts at Westmont College in Business & Economics with a minor in Philosophy.

High School Diploma

Upland High School | Upland, CA | 05-2025

Skills

Food & Beverage Preparation Support
Systems & Cash Handling
Order Accuracy & Attention to Detail
Sanitation
Cleanliness & Food Safety Standards
Customer Service & Guest Satisfaction
Multitasking in Fast-Paced Environments
Teamwork & Collaboration
Time Management & Efficiency
Problem Solving & Conflict Resolution
Reliability & Punctuality
Adaptability & Coachability
Communication & Interpersonal Skills

Certification

CPR/First Aid Certified, California Food Handler Card

Additional Qualifications

Flexible schedule, including evenings, weekends, and holidays

Relevant Coursework

  • Presidential Executive Leadership at Westmont College
  • Working on Bachelor of Arts in Business & Economics at Westmont College

Timeline

Dining Room Porter

Aramark
06.2026 - 08.2026Read More

Cashier & Barista

Bon Appetit
04.2026 - CurrentRead More

Private Caregiver (Self-Employed)

Self Employed
08.2025 - CurrentRead More

Courtesy Clerk

Stater Bros. Markets
01.2023 - 04.2024Read More

Lifeguard

Lucky Strike Entertainment
03.2022 - 10.2025Read More

Peer Tutor

Upland Unified School District
10.2021 - 05.2025Read More

Upland High School

High School Diploma
Read More

Westmont College

Bachelor of Arts from Business Economics
Read More
Madison Rose Baldon