Terry Roberts
Trailer Wizards / TIP / TEN
Cambridge,ON
1
Language
22
years of professional experience
Licensed 310J Trailer Technician with 15+ years of certification and over 20 years of industry experience specializing in trailer repair, diagnostics, maintenance, welding, and fabrication. A dedicated and loyal professional seeking to advance within a company where I can contribute my skills, knowledge, and leadership experience to improve operations and support overall business success. Committed to delivering quality workmanship, efficient problem-solving, and maintaining high standards of safety and customer satisfaction.
Work History
Trailer Technician
6 Years 2 Months- Performed Preventive Maintenance Inspections (PDIs) on commercial trailers and equipment.
- Completed a wide range of mechanical repairs, including brake systems, valves, suspension components, and diagnostic troubleshooting.
- Performed collision repairs and bodywork on vans, refrigerated trailers (reefers), and flatbed trailers.
- Modified new trailers by shortening and lengthening frames to meet customer specifications.
- Installed and serviced hydraulic liftgates on commercial trailers.
- Fabricated, welded, and repaired structural trailer components using industry-standard welding techniques.
- Safely shunted, positioned, and organized trailers within the yard
Day Shift Supervisor
8 Months- Supervised daily shop operations, ensuring compliance with safety regulations and operational standards.
- Led, trained, and mentored a team of 10 mechanics, providing technical support and guidance as needed.
- Coordinated workflow and scheduled repairs to maximize productivity and minimize downtime.
- Coordinated with the afternoon shift supervisor to provide updates on completed tasks, ongoing repairs, and outstanding work requirements to ensure a smooth transition between shifts.
Mobile Breakdown and Service Writer
5 Years 7 Months- Coordinated service requests and managed workflow for a team of 8 mechanics, ensuring timely completion of repairs and customer satisfaction.
- Communicated directly with customers to provide updates, resolve service issues, and maintain strong client relationships.
- Managed breakdowns, work orders, and invoicing for major clients, including Loblaws, Sobeys, Metro, and Sysco.
- Entered mobile service work orders into computer systems for accurate invoicing and recordkeeping.
- Processed payroll hours for mobile mechanics to ensure accurate reporting and compensation.
- Maintained detailed service records and documentation to support billing, follow-up procedures, and operational tracking.
- Coordinated with external vendors and outsourced service providers when required to meet customer needs and minimize downtime.
Trailer Technician
10 Years- Diagnosed and repaired trailer braking systems, including ABS components, ensuring compliance with safety regulations and operational standards.
- Performed preventative maintenance and repairs on trailers to improve reliability, performance, and service life.
- Completed structural and body repairs on trailers, including welding and fabrication of aluminum and steel components.
- Repaired and replaced trailer components such as cross members, panels, posts, radius sections, and other structural parts.
- Trained junior technicians on diagnostic procedures, repair techniques, and safe equipment operation.
- Utilized repair-over-replacement methods whenever possible to reduce costs while maintaining safety and quality standards.
Education
Trades Certificate - Mechanics
Skills
Heavy-Duty Trailer Repair | Preventive Maintenance Inspections | Diagnostics & Troubleshooting | ABS & Brake Systems | Welding & Fabrication | Collision Repair | Hydraulic Systems | Team Leadership | Work Order Management | Customer Service | Safety Compliance | Cost Reduction Strategies | Shunt Trailers
Timeline
Trailer Technician
Trailer Wizards / TIP / TEN
08.2016 - CurrentRead More
Mobile Breakdown and Service Writer
Wabash Canada
01.2011 - 08.2016Read More
Day Shift Supervisor
Wabash Canada
05.2010 - 01.2011Read More
Trailer Technician
Wabash Canada
03.2004 - 05.2010Read More
Centennial College of Applied Arts And Technology
Trades Certificate from Mechanics
Read More