Madison Popkie
Douglas,ON
Summary
. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess/Server
Stacked Pancake House
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Night Security Guard
Wilderness Tours Adventure Resort
06.2023 - Current
- Monitored and patrolled grounds throughout night and investigated and reported security risks or crime to promote safety on premises.
- Maintained and submitted logs and reports of nightly activities and followed-up on irregularities to discourage repeat occurrences.
- Maintained a secure environment for employees and visitors with diligent observation and proactive intervention.
Restaurant Hostess
Rio Tap & Grill
05.2021 - 07.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Diploma - Police Foundations
Algonquin College
Pembroke, ON08.2024
High School Diploma -
Opeongo High School
Douglas, ON06.2022
Skills
- Complex Problem-Solving
- Judgment and Decision Making
- Patrol techniques
- Emergency Response
- Able to efficiently multi-task in high stress situations
- Verbal and written communication
Languages
English
Full Professional
Certification
- Emergency First Aid & CPR
- Security License
Additional Information
- Women's Sexual Assault Centre - current
- Renfrew Wing - September 2023- January 2024
Timeline
Restaurant Hostess/Server
Stacked Pancake House
05.2024 - Current
Night Security Guard
Wilderness Tours Adventure Resort
06.2023 - Current
Restaurant Hostess
Rio Tap & Grill
05.2021 - 07.2023
Diploma - Police Foundations
Algonquin College
High School Diploma -
Opeongo High School
- Emergency First Aid & CPR
- Security License
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