Madison Pearson
Winnetka
Summary
Energetic and organized, with a knack for managing schedules and multitasking in fast-paced environments. Possesses strong communication and organizational skills necessary for efficient office operations and administrative support. Committed to facilitating a seamless workflow and contributing to overall team success. Highly motivated employee with a desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Front of House Employee
SusieCakes
Topanga
09.2025 - 11.2025
- Greeted customers warmly and provided exceptional service at the bakery counter.
- Assisted with inventory management by restocking supplies and monitoring stock levels.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Answered phone calls, took reservations, and answered inquiries.
- Resolved any customer complaints or issues promptly with professionalism.
- Followed health codes and regulations regarding food handling procedures.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Personal Assistant
J & Co Recovery Homes
Canoga Park
02.2024 - 07.2025
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as the first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Kept a detailed track of household and maintenance inventory and schedules.
- Supported the executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Contributed to a positive work environment through a professional demeanor and strong interpersonal skills.
Education
Associate of Arts - Art
Los Angeles Pierce College
Winnetka, CA06-2026
High School Diploma -
California Virtual Academies
Simi Valley, CA06-2023
Skills
- Fast learner
- Time management
- Computer skills
- Verbal and written communication
- Conflict resolution
- Accountable and reliable
- Multitasking and organization
- Flexibility and adaptability
- Customer service
- Phone etiquette
- Positive demeanor
- Attention to detail
- Up-selling strategies
- Health and safety
- Strong work ethic
- Visual merchandising
Timeline
Front of House Employee
SusieCakes
09.2025 - 11.2025
Personal Assistant
J & Co Recovery Homes
02.2024 - 07.2025
Associate of Arts - Art
Los Angeles Pierce College
High School Diploma -
California Virtual Academies