Madison Parkinson
West Kelowna,BC
Summary
Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
IHOP
11.2023 - 11.2024
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Monitored tables, offering add-ons and checking on guest satisfaction
- Took orders, made drinks and provided refills for guests
- Followed alcohol awareness procedures to prevent guest intoxication
Flagger
R & L Excavating
05.2023 - 09.2023
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
Sales Associate
Shoppers Drug Mart
10.2021 - 06.2022
- Embodied company mission and values through honesty, integrity and high-quality performance
- Supported cashiers and customers to locate products, confirm prices, and replenish stock
- Used POS system to scan customer purchases, calculate prices and process transactions
- Monitored aisles, restocked shelves and cleaned spills
Education
Diploma - Makeup Artistry
Blanche Macdonald
Vancouver, BC09.2024
High School Diploma - undefined
Mount Boucherie Secondary
West Kelowna, BC06.2022
Skills
- Bill calculation
- Adaptability and Flexibility
- Active Listening and Communication
- Workflow Coordination
Languages
English
Native or Bilingual
Certification
Serving It Right - 04/22 - 04/27
TCP - 05/23 - 05/26
Timeline
Server
IHOP
11.2023 - 11.2024
Flagger
R & L Excavating
05.2023 - 09.2023
Sales Associate
Shoppers Drug Mart
10.2021 - 06.2022
Diploma - Makeup Artistry
Blanche Macdonald
High School Diploma - undefined
Mount Boucherie Secondary
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