Madison Oiamo
Calgary
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Educational Assistant
Learning Potential Foundation
09.2024 - 12.2024
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision-making.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Professional House Cleaner
HoneyBee HouseKeeping
11.2023 - 05.2024
- Demonstrated exceptional attention to detail while cleaning high-traffic areas, ensuring a pristine environment for clients
- Executed daily cleaning tasks efficiently while handling unexpected requests, showcasing adaptability and problem-solving skills
- Utilized strong communication skills to address customer concerns and ensure a positive experience
- Ensured all equipment to be in proper working order and reported any issues to the supervisor
- Followed all safety protocols when using cleaning products and equipment
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Wiped walls, decoration, and appliances.
Upgrading Course
Bow Valley College
01.2023 - 06.2023
- I successfully completed a English upgrading course to fulfill the prerequisite for another program, ensuring that I met the necessary academic qualifications for admission
Nanny
05.2022 - 10.2022
- Maintain a child-friendly environment that provides frequent access to outdoor activities
- Possess a functional ability to manage children with special needs
- Observe children's behavior in the event of an illness, taking temperature readings
- Developed a nurturing relationship with the children, creating a safe and secure environment for them to explore and learn
- Developed age-appropriate activities to provide mental stimulation
Early Childhood Educator, Level I
Montessori Daycare
06.2021 - 04.2022
- Created lesson materials, visuals, and digital presentations to supplement lesson plans
- Kept the lines of communication open between students, staff, and parents to ensure a seamless flow of information
- Documented student attendance and progress with respect to child development goals
- Implemented engaging Montessori-based curriculum for 25 students
- Designed and executed hands-on sensory activities to enhance motor skills development
- Evaluated student progress through regular assessments and adapted teaching methods to ensure individual growth for each child
Nanny
King Family
09.2020 - 06.2021
- Physically able to successfully perform demanding job tasks involving young children
- Intensely motivated to provide children with the education needed to nurture their individual personalities
- A solid track record of creating a safe, caring, nurturing, and stimulating environment for children, helping them develop and thrive both physically and emotionally
- Hold a current driver's license with the ability to transport children to and from school
- Model appropriate social behaviors, encouraging concern for others to cultivate interpersonal relationships and communication skills
Pet Consellor
Petland
11.2018 - 07.2019
- Streamlined store operations by organizing supplies efficiently, reducing time spent searching for needed items during busy periods.
- Educated customers on proper pet nutrition, leading to healthier pets and increased sales of premium food products.
- Boosted revenue growth through upselling additional services such as grooming packages or training classes when appropriate during customer interactions.
Barista
Starbucks
11.2017 - 10.2018
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier/Floor Associate
Petland
10.2016 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bert Church High School
Airdrie, Alberta06-2019
Skills
- Work ethic and integrity
- Customer service
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Attention to detail
- Heavy lifting
- Shelf stocking
- Store maintenance
- Maintaining displays
- Price tagging
- Product rotation
Certification
- Standard First Aid & CPR/AED level C, Canadian Red Cross, 01/01/24
- Level 1 Early Childhood Educator, Child Care Staff Certification Office, 01/01/21
Timeline
Educational Assistant
Learning Potential Foundation
09.2024 - 12.2024
Professional House Cleaner
HoneyBee HouseKeeping
11.2023 - 05.2024
Upgrading Course
Bow Valley College
01.2023 - 06.2023
Nanny
05.2022 - 10.2022
Early Childhood Educator, Level I
Montessori Daycare
06.2021 - 04.2022
Nanny
King Family
09.2020 - 06.2021
Pet Consellor
Petland
11.2018 - 07.2019
Barista
Starbucks
11.2017 - 10.2018
Cashier/Floor Associate
Petland
10.2016 - 11.2017
- Standard First Aid & CPR/AED level C, Canadian Red Cross, 01/01/24
- Level 1 Early Childhood Educator, Child Care Staff Certification Office, 01/01/21
High School Diploma -
Bert Church High School
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