Madison Moore
St Hippolyte,QC
Summary
I am a server/bartender with 7 years experience in the restaurant industry. I am looking for a position in a fast paced environment with a great team to expand on my knowledge and experience. I am a dependable, friendly and motivated asset with an engaging personality and flexible approach. I maintain focus and a positive attitude in stressful and high-volume environments. I am skilled at anticipating guest needs, knowledgeable about handling dietary requirements and wish to facilitate enjoyable and memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server / Restaurant floor manager
Bar Oso
06.2023 - 09.2024
- Started with the restaurant opening team, this entailed training and preparing all staff on every wine, food and cocktail component of the menu; ensuring perfect service before opening day.
- Worked with a tapas style dining experience.
- This role entailed detailed nightly reports to the flow of service, net sales and their distribution, labor reports and staffing updates.
- In charge of guests satisfaction, diffusing and preventing issues during service.
- Ensured proper cash handling procedures were followed at all times, reducing discrepancies in daily sales reports.
Server
Araxi Restaurant and Oyster Bar
11.2022 - 06.2023
- Served guests table side in a fine-dining restaurant.
- Aided guests in selecting wines from a large list with an array of regions, price range and vintages.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set the pace for a 4 course dining experience, each expertly paired with its complimenting drink.
Lead Bartender / Waitress
Bistro 19
06.2019 - 09.2022
- Organize and set up for any event (up to 300 guests) from banquets to live music shows.
- Kept detailed inventories of all liquor, wine, beer, mixes, garnishes, bar supplies, etc, and notified management of any ordering needs weekly.
- Update POS system with new menu items, organize seating charts and sync the system with new credit card terminals.
- Trained 5 new bartenders, ensuring attention to detail and understanding of the restaurant’s day to day operation.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences, leading to repeat business.
Bartender
Merlin’s Bar and Grill
11.2021 - 05.2022
- Serve guests from the bar in an environment without servers.
- Ensure the bar was adequately stocked weekly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Work the terrace bar solo during large events.
- Served high customer volumes during special events, live music, nights, and weekends.
Education
High School Diploma -
St-Thomas High School
Montreal, QC06-2017
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- High-volume dining
- Cash Handling
References
Available upon request.
Availability
Immediately. Requesting a Full Time position.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server / Restaurant floor manager
Bar Oso
06.2023 - 09.2024
Server
Araxi Restaurant and Oyster Bar
11.2022 - 06.2023
Bartender
Merlin’s Bar and Grill
11.2021 - 05.2022
Lead Bartender / Waitress
Bistro 19
06.2019 - 09.2022
High School Diploma -
St-Thomas High School
Similar Profiles
Estevan DeVargasEstevan DeVargas
Outside Team Member at Arroyo Del Oso Golf CourseOutside Team Member at Arroyo Del Oso Golf Course
Jesse AmaroJesse Amaro
CDL Truck Driver at Oso Trucking LLC (Regional)CDL Truck Driver at Oso Trucking LLC (Regional)
Rhonda GarciaRhonda Garcia
Assessment, Accountability & Adv. Academic Cordin. at West Oso Independent School DistrictAssessment, Accountability & Adv. Academic Cordin. at West Oso Independent School District