Madison Miller
Palm Desert
Summary
Proven Front Desk Receptionist with a track record of enhancing customer experience at Mirela’s Spa & Salon and Ritz Carlton. Excelled in relationship building and efficient time management, ensuring seamless appointment scheduling and confidentiality. Demonstrated attention to detail and professionalism, significantly contributing to a welcoming and organized environment.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist- Salon
Mirela’s Spa & Salon
01.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist- Spa
Ritz Carlton
10.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
Education
Paloma Valley High School
Menifee, CA05.2021
Skills
- Customer service
- Time management
- Attention to detail
- Telephone etiquette
- Appointment scheduling
- Relationship building
- Courteous and professional
Timeline
Front Desk Receptionist- Salon
Mirela’s Spa & Salon
01.2024 - 09.2024
Front Desk Receptionist- Spa
Ritz Carlton
10.2023 - 01.2024
Paloma Valley High School
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