Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MADISON MCKNIGHT

Stonewall,Canada

Summary

Hardworking server with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Waitress

Sing Fei Restaurant
Stonewall, Canada
10.2023 - Current
  • Provided excellent customer service in fast-paced restaurant environment.
  • Took accurate food and drink orders from customers.
  • Maintained cleanliness of dining area and utensils throughout shifts.
  • Managed cash register operations and processed customer payments efficiently.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Organized take-out orders efficiently according to customer requests.
  • Bussed tables as needed during peak hours.
  • Served alcoholic beverages responsibly in accordance with Manitoba’s regulations.

Summer Student Kitchen Assistant

Stonewall Lions Manor
Stonewall, Canada
07.2022 - 09.2024
  • Followed supervisor instructions to complete tasks on time.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold hygiene standards.
  • Utilized communication practices with kitchen staff to deliver senior meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Volunteer

Stonewall Skating Club
Stonewall, Canada
01.2018 - 01.2021

Education

Stonewall Collegiate -

Stonewall Collegiate
Stonewall, MB, Canada

Skills

  • Customer Relationships
  • Safe Work Practices
  • Resident Support
  • Warm and Friendly

Certification

Responsible service certification, 07/08/2025

Timeline

Waitress

Sing Fei Restaurant
10.2023 - Current

Summer Student Kitchen Assistant

Stonewall Lions Manor
07.2022 - 09.2024

Volunteer

Stonewall Skating Club
01.2018 - 01.2021

Stonewall Collegiate -

Stonewall Collegiate

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MADISON MCKNIGHT