Madison McClard
Bakersfield
Summary
Experienced and detail-oriented property management professional with nearly 3 years of hands-on experience overseeing residential communities. Skilled in daily operations, coordinating maintenance, managing lease agreements, and building strong resident relationships. Brings over 6 years of leadership and customer service expertise from a fast-paced retail management background. Known for being proactive, organized, and committed to delivering high standards in both resident care and property upkeep.
Overview
9
9
years of professional experience
Work History
On-site Property Manager | Multiple Properties
Royal T Management
12.2022 - Current
- Independently manage all day-to-day operations for an apartment community, including leasing, resident relations, maintenance coordination, and vendor oversight
- Oversee multiple properties simultaneously, balancing priorities and ensuring consistent performance and occupancy across all locations
- Handle rent collection, enforce lease terms, and manage delinquencies with professionalism and fairness
- Coordinate repairs and maintenance, working directly with contractors and vendors to ensure quality service and timely completion
- Conduct regular property inspections to maintain curb appeal, safety standards, and resident satisfaction
- Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities without compromising service
- Market available units, manage listings, and conduct showings to maintain high occupancy
- Process applications, screen tenants, and handle lease signings from start to finish
- Address resident concerns and resolve conflicts promptly, aiming for high retention and positive community culture
- Ensure compliance with local laws, fair housing regulations, and company policies
- Supervise on-site staff, including maintenance technicians and cleaners, setting clear expectations and ensuring high-quality performance
- Respond to after-hours maintenance emergencies, coordinating with vendors or staff to resolve urgent issues promptly
Azkara
Store Manager
10.2016 - 11.2022
- Led daily store operations to drive sales and meet performance goals
- Trained, scheduled, and supervised sales associates for optimal floor coverage
- Maintained visual merchandising standards to align with company guidelines
- Managed inventory levels, stock replenishment, and product transfers
- Delivered exceptional customer service and resolved escalated issues
- Operated POS system, processed transactions, returns, and handled cash/card payments accurately
- Analyzed sales reports to identify trends and boost revenue
- Handled cash, deposits, and end-of-day financial procedures
- Executed promotions and seasonal floor sets according to company timelines
- Ensured compliance with all loss prevention and safety protocols
- Recruited and onboarded new team members to support store growth
Education
Associate Of Science - Business Administration
Bakersfield College
Bakersfield, CA05.2024
Certificate of Achievement - California State University General Education
Bakersfield College
Bakersfield, CA12.2023
Associate of Arts - Liberal Arts And Sciences
Bakersfield College
Bakersfield, CA12.2023
Certificate of Achievement - Media Arts
Bakersfield College
Bakersfield, CA03.2023
Skills
- Property maintenance
- Capital improvement
- Building inspections
- Exceptional oral and written communication skills
- Adaptable
- Property management
- Financial budgeting and reporting
- Staff management
- Marketing and advertising
- Administrative support
- Business administration
- Accounting operations
- Fair housing compliance
- Team collaboration
- Analytical thinking
- Operations management
Timeline
On-site Property Manager | Multiple Properties
Royal T Management
12.2022 - Current
Azkara
Store Manager
10.2016 - 11.2022
Associate Of Science - Business Administration
Bakersfield College
Certificate of Achievement - California State University General Education
Bakersfield College
Associate of Arts - Liberal Arts And Sciences
Bakersfield College
Certificate of Achievement - Media Arts
Bakersfield College
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