Madison Maurais
Beaumont
Summary
Dynamic and dedicated professional with extensive experience in customer service at Shiki Sushi Sports Bar. Proven ability to enhance guest engagement and streamline order delivery, ensuring exceptional service quality. Skilled in cash handling and maintaining cleanliness, consistently fostering a welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Shiki Sushi Sports Bar
04.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction through attentive table management.
- Collaborated with kitchen staff to streamline order delivery and enhance overall dining experience.
- Trained new waitstaff on menu offerings, service protocols, and restaurant policies.
- Managed multiple tables efficiently during peak hours, prioritizing tasks to maintain service flow.
- Cultivated warm relationships with regular customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Cashier
Jack in the Box
06.2021 - 02.2023
- Provided excellent customer service to enhance dining experience.
- Managed cash register and balanced daily sales accurately.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Education
Discovery Of Learning
Beaumont, CAHigh School Diploma -
Beaumont High School
Beaumont, CASkills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Table setting
- Guest engagement
Timeline
Restaurant Waiter
Shiki Sushi Sports Bar
04.2023 - Current
Cashier
Jack in the Box
06.2021 - 02.2023
Discovery Of Learning
High School Diploma -
Beaumont High School
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