Madison Matamoros
Chatsworth
Summary
Creative and driven professional with a strong interest in pursuing a career in fashion. Bringing transferable skills in customer service, project management, visual design, marketing and a deep passion for fashion trends, design, and brand aesthetics. Eager to leverage a background in women's fashion and jewelry to contribute fresh ideas, enthusiasm, and a strong work ethic to a dynamic fashion team. Committed to learning and growing within the fashion industry,
Overview
7
7
years of professional experience
Work History
Bartender
Benihana
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Stylist
Stevie Sister
11.2022 - 12.2023
- Conducted regular store audits, identifying areas for improvement in merchandising strategies or customer service techniques.
- Developed long-term rapport with clients through tailored styling advice resulting in consistent repeat visits.
- Participated in sales meetings to share best practices with the owner for better collaboration across locations.
- Organized promotional events to attract new clientele while maintaining strong relationships with existing customers.
- Boosted customer satisfaction by attentively listening to their needs and guiding them through product selections.
Jewelry Sales Associate
Kendra Scott
03.2020 - 08.2022
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Office File Clerk
Drapes 4 Show
06.2018 - 12.2019
- Enhanced data retrieval processes by implementing a comprehensive electronic filing system for all essential office paperwork.
- Contributed to improved office productivity by consistently updating and purging outdated files from the system.
- Streamlined office operations by efficiently organizing and maintaining files, records, and documents.
- Expedited audit processes by ensuring easy accessibility of organized financial records for internal and external reviewers.
Education
Associate of Applied Science - Law
University of Arizona
Tucson, AZSkills
- Highly reliable
- Leadership qualities
- Brand awareness
- Building rapport
- Upselling strategies
- Product knowledge expertise
- Strong communication skills
- Store maintenance
- Document management
- Confidentiality
- Time management
- Organizational skills
- Quality assurance
Timeline
Bartender
Benihana
03.2024 - Current
Sales Stylist
Stevie Sister
11.2022 - 12.2023
Jewelry Sales Associate
Kendra Scott
03.2020 - 08.2022
Office File Clerk
Drapes 4 Show
06.2018 - 12.2019
Associate of Applied Science - Law
University of Arizona
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