Summary
Overview
Work History
Education
Skills
Timeline
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Madison Maher

Humboldt

Summary

Dynamic and dedicated professional with experience at Silverwood Theme Park, excelling in lifeguarding and event support. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Strong attention to detail and teamwork skills foster a safe and enjoyable environment, ensuring compliance with safety protocols and promoting community engagement.

Overview

2
2
years of professional experience

Work History

Volunteer

05.2023 - 08.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Lifeguard

Silverwood Theme Park Inc. Athol ID
04.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Responded to emergency situations in a timely, efficient manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

The Keystone School
Post Falls, ID
07-2026

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving

Timeline

Lifeguard

Silverwood Theme Park Inc. Athol ID
04.2024 - 08.2024

Volunteer

05.2023 - 08.2025

High School Diploma -

The Keystone School

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Madison Maher