Madison Linklater
Berens River,MB
Summary
Versatile and dedicated, with a proven track record at Berens River First Nation, excelling in customer service and housekeeping. Mastered cash handling and inventory management, enhancing customer satisfaction and operational efficiency. Demonstrates exceptional communication skills and adaptability, contributing to a positive and productive work environment.
Overview
7
7
years of professional experience
Work History
Homemaker Aide
Berens River First Nation
12.2023 - 01.2025
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted clients in maintaining personal hygiene, including bathing, dressing, and grooming for a dignified appearance.
- Supported clients with household tasks, such as cleaning, laundry, and meal preparation to maintain a clean and comfortable environment.
- Provided respite care for family members, allowing them time away while knowing their loved ones were well cared for.
- Delivered high level of assistance with cooking, meal prepping and shopping.
- Developed strong and trusting support with patient to facilitate smooth quality care.
- Maintained clean and well-organized environment for clients happiness and safety.
Cashier
Oshetoon Building Store
01.2024 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
NorthWest Company/ Northern
07.2023 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Information Officer
Elections Canada
09.2023 - 10.2023
- Improved information dissemination by streamlining internal communication processes.
- Enhanced data security by implementing robust cybersecurity measures for sensitive information.
- Provided timely, accurate, and relevant information to support executive decision-making processes.
- Established strong relationships with external partners through effective communication and information exchange strategies.
- Implemented innovative knowledge management solutions that facilitated employee access to vital resources and tools.
Housekeeping Aide
Berens River First Nation/ Camp
01.2023 - 04.2023
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeping Aide
Berens River First Nation/ Log Inn
09.2023 - 10.2023
- Enforced housekeeping standards to comply with cleaning regulations.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Cashier
Alix Enterprise
02.2022 - 10.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Housekeeping Aide
Berens River First Nation/ Barra Inn
05.2018 - 06.2018
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for daily operations.
- Supported laundry operations by washing, drying, and folding linens as needed, contributing to smooth workflow and room readiness.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Maples Collegiate
Winnipeg, MBIssac Newton
Winnipeg, MB06.2018
Skills
- Product restocking
- Customer Service
- Cash Handling
- Cash Register Operation
- Written and verbal communication
- Inventory Management
- Staff Training
- Patience and Empathy
- Work Ethic and Integrity
- Honest and Dependable
- Multitasking Abilities
- Reliable and Responsible
- Cleaning techniques
- Chemical Handling
- Housekeeping
- Laundry skills
- Kitchen Cleaning
- Cleaning bathrooms
- Interior and exterior cleaning
- Solid Independent Worker
- Adaptability to fast-paced environments
Languages
English
Volunteer Work
• Berens River Treaty Committee x3
• Assisted with Prepping food.
• Peeled, Cut and Cleaned Potatoes
• Assisted with Hauling and Setting up station
• Made plates and helped serve them to 300+ Community Members
• Berens River Nursing Station/ Nurse Units
• Sanitized and Wiped down everything
•Disposed of old food and waste bins
•Washed Walls, Floors, Windows, Cupboards, and Refrigerator
•Unpacked and set up all new appliances
• Berens River First Nation
• Assisted While in Winnipeg with Shopping for Food, Plates, Prizes, Etc.
• Helped Haul and Set up Table/chairs, Set Up prizes, Picture station.
• Delivered Plates/Water/ and or Juice One by One to each Adult/Child
• Assisted with Cleaning duties, Such as Putting away Table/Chair, Sweeping, Mopping, Wipe downs.
• Berens River Child Family Services
• Performed Basic Cleaning duties, such as Sweeping, Mopping, Dishes, Laundry.
•Wiped down counters, cleaned out Stove and Microwave
• Cleaned and Sanitized Bathroom and Folded all Laundry
• Vacuumed Carpets and Cleaned Sofas
Timeline
Cashier
Oshetoon Building Store
01.2024 - 03.2024
Homemaker Aide
Berens River First Nation
12.2023 - 01.2025
Information Officer
Elections Canada
09.2023 - 10.2023
Housekeeping Aide
Berens River First Nation/ Log Inn
09.2023 - 10.2023
Cashier
NorthWest Company/ Northern
07.2023 - 07.2023
Housekeeping Aide
Berens River First Nation/ Camp
01.2023 - 04.2023
Cashier
Alix Enterprise
02.2022 - 10.2022
Housekeeping Aide
Berens River First Nation/ Barra Inn
05.2018 - 06.2018
Maples Collegiate
Issac Newton
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