Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Madison Legault

Summary

Experienced third-year Criminology student with a strong background in Public Relations, Social Sciences, and Administration. Proficient in the collection, storage, retrieval, and analysis of information and data, particularly in Information Sciences. Skilled at maintaining and improving public image through data comparison. Conducted real-time studies to identify safety levels in simulated neighborhoods, providing valuable insights for media reporting on tourism and leisure safety concerns in various cities or countries.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Host

East Side Mario's
06.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Program Leader / Dance and Gymnastics Instructor

Bob MacQuarrie Recreation Complex
06.2020 - 09.2020
  • Promoted a positive work environment by encouraging open communication channels within the team and addressing concerns promptly.
  • Implemented well-received activities and events.
  • Monitored program performance through regular evaluations, identifying areas for improvement and implementing necessary changes.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Adapted teaching strategies based on individual learner needs, ensuring comprehension of complex movements.

Day Camp Councillor

Bob MacQuarrie Recreation Complex
06.2020 - 09.2020
  • Ensured camper well-being by monitoring their physical, emotional, and mental health throughout the day.
  • Provided timely feedback to supervisors regarding camper issues or concerns for prompt resolution.
  • Supported diverse camper needs with tailored activities that accommodated individual abilities and interests.
  • Fostered independence in each child with age-appropriate responsibilities designed specifically for their developmental stage.
  • Enhanced camper experience by developing and implementing engaging daily activities.
  • Ensured proper supervision during field trips to maintain safety while fostering an enjoyable experience for the children.

Volunteer Experience

417 Nissan
06.2019 - 09.2019
  • Quenching the Thirst for Diabetes Research with Lemonade Stand Fundraiser

Education

Bachelor of Arts - Criminology

University of Ottawa
Ottawa
10-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Team collaboration
  • Quality control

Accomplishments

First Aid

WHIMS

CORE

OHS

RCFS COVID-19

Protective Measures

Alcohol and Drugs in the workplace

AODA

Certification

  • First Aid
  • WHIMS
  • CORE
  • OHS
  • RCFS COVID-19 Protective Measures
  • Alcohol and Drugs in the workplace
  • AODA

Languages

French
English

Timeline

Server/Host

East Side Mario's
06.2021 - Current

Program Leader / Dance and Gymnastics Instructor

Bob MacQuarrie Recreation Complex
06.2020 - 09.2020

Day Camp Councillor

Bob MacQuarrie Recreation Complex
06.2020 - 09.2020

Volunteer Experience

417 Nissan
06.2019 - 09.2019

Bachelor of Arts - Criminology

University of Ottawa

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Madison Legault