Madison Lee
Summary
Professional demeanor with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nanny
01.2025 - Current
- Cleaning and organizing household
- Tending to kids and taking them out for activities
- Helping with feeding, bathing and other everyday necessities
- Taking the kids to school, bike riding and swimming
Pharmacy Assistant
Shoppers Drug Mart
03.2020 - Current
- Securely and accurately collect, track and file patient information
- Book vaccination appointments
Sales Associate • Cashier/Merchandiser
Shoppers Drug Mart
06.2020 - 08.2023
- Customer service Front Store & Cosmetics
- Organize, process and display inventory
- Passport Photographer
Education
Bachelor of Commerce - Business And Finance
University of Victoria
Victoria, BC04-2027
Highschool Diploma -
Strathcona High School
Edmonton, ABSkills
- Strong work ethic
- Personable and empathetic
- Proficient in - German and English
- Teachable and accountable
- Reliable and trustworthy
- Strong communication skills
- Strong time management and prioritizing skills
Accomplishments
- Honor student
- Completed German language proficiency with marks within the top 10 in Canada.
- Customer Relations - Earned highest marks for customer satisfaction.
Certification
- ProServe Certified
- First Aid and CPR
Additional Information
- Hiking and camping
- Member of the Polar Dip club
- Playing Guitar
- Water sports
- Volunteering
Timeline
Nanny
01.2025 - Current
Sales Associate • Cashier/Merchandiser
Shoppers Drug Mart
06.2020 - 08.2023
Pharmacy Assistant
Shoppers Drug Mart
03.2020 - Current
Bachelor of Commerce - Business And Finance
University of Victoria
Highschool Diploma -
Strathcona High School
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