Madison Lea-Grieve
Kingsville
Summary
I am a dedicated and accomplished full-time student at Western University, with over five years of experience in customer service. I am seeking part-time employment during evenings and weekends, where I can apply my strong communication skills, adaptability, and commitment to excellent service.
Overview
6
6
years of professional experience
Work History
Bartender
O'Sarracino Trattoria And Wine Bar
07.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Communicating with customers in a professional and friendly manner to enhance their bar experience.
- Providing beverages efficiently for tables.
Program Support Worker
Autism Services Incorporated Windsor-Essex
07.2023 - 08.2023
- Communicating and supervising the kids at the camp.
- Providing stimulating games and activities for each of the kids based on their interests and abilities.
- Assisting the Disability Support Workers with behavioural outbursts using behaviour management skills.
- Assisting and teaching the kids daily living skills such as washing their hands, eating, and cleaning up toys.
- Communicating with the parents at the end of each day and filling out daily logs describing their day in an organized manner.
Busser/Hostess
O'Sarracino Trattoria And Wine Bar
08.2019 - 07.2023
- Assisted servers in providing efficient service for improved guest experiences.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored seating areas and checked restrooms routinely.
- Prepping bread baskets, refilling water, and running food to lighten servers' tasks.
- Answering the phones and communicating with customers to enhance their dining experience, making reservations, and answering take-out orders.
Education
Bachelor of Arts - Political Science
University of Western Ontario
London, ON04.2027
Skills
- Customer Service
- Communication
- Organization and Planning
- Cash Register Operation
- Time Management
- Problem-Solving
- Administration Support
- Leadership and Interpersonal
Timeline
Bartender
O'Sarracino Trattoria And Wine Bar
07.2023 - Current
Program Support Worker
Autism Services Incorporated Windsor-Essex
07.2023 - 08.2023
Busser/Hostess
O'Sarracino Trattoria And Wine Bar
08.2019 - 07.2023
Bachelor of Arts - Political Science
University of Western Ontario
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