Madison LaVictoire
Summary
I'm an experienced administrative manager with 5+ years of experience in streamlining operations, driving process improvements, and delivering cost savings. I have a proven track record of success in managing teams, developing strategic plans, and ensuring the highest levels of customer service. I'm a strong problem-solver with a keen eye for detail and ready to adapt to evolving challenges.
Overview
13
13
years of professional experience
Work History
Labourer
Surerus Murphy Joint Venture
03.2022 - 12.2024
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Member Relations Manager
Lynx Ridge Golf Club
12.2016 - 03.2022
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintained detailed records of all members and employees.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Effectively managed accounts payable including invoice processing ensuring prompt payment to vendors.
- Addressed and resolved member complaints promptly.
- Facilitated smooth onboarding experiences for new members
- Managed payment transactions accurately.
- Reconciled daily revenue reports.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Maintained inventory of office supplies and placed orders.
Supply Management Attendant
Alberta Health Services
08.2014 - 10.2016
- Ordered supplies daily based on specific unit needs and patient volumes.
- Checked and pulled defective or expired products from shelves.
- Prepared clear and concise reports for management review detailing inventory levels and purchasing trends.
- Communicated with nurses and doctors about supplies needed for specific patient procedures.
- Promptly responded to phone and pager.
- Provided units with detailed monthly spending reports.
Stable Hand
Diamond Willow Stables
10.2013 - 08.2014
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Administered medication and necessary special care.
- Placed supply orders with various vendors.
Head Hostess
Sepino's Italian Grill
10.2011 - 12.2013
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations and updated reservation logs.
- Delivered pick-up and curbside orders to guests.
Education
Residential Real Estate
Real Estate Council of Alberta
Interior Design
Mount Royal University
Calgary, AB07-2018
Sir Winston Churchill High School
Calgary, AB06-2014
Skills
- Exceptional time management skills
- Quick learner
- Strong Organizational Skills
- Office management
- Critical-thinker
- Accounting procedures
- Scheduling and calendar management
- Excellent communication skills and ability to negotiate
- Able to work autonomously and as a team
- Inventory management
Languages
English
Full Professional
Timeline
Labourer
Surerus Murphy Joint Venture
03.2022 - 12.2024
Member Relations Manager
Lynx Ridge Golf Club
12.2016 - 03.2022
Supply Management Attendant
Alberta Health Services
08.2014 - 10.2016
Stable Hand
Diamond Willow Stables
10.2013 - 08.2014
Head Hostess
Sepino's Italian Grill
10.2011 - 12.2013
Residential Real Estate
Real Estate Council of Alberta
Interior Design
Mount Royal University
Sir Winston Churchill High School
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