Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Madison Kyryluk

London

Summary

Provided both effective and personal experiences at the Hard Rock Cafe known for its experience rather than a simple dining experience. Started as a hostess and was quickly moved to serving position when of age. Utilized skills learnt throughout the training course in Smart Serve Certification, the sales of alcohol followed provincial guidelines. Received numerous positive reviews from guests, and maintained a positive outlook regardless of the situation. Through both major fields of work, waitressing and cashiering, transactions were conducted in a time effective manner while still maintaining positive interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Hard Rock Cafe
06.2025 - 08.2025
  • Provided customer service efficiently while maintaining a positive attitude and excellent customer service.
  • Effectively mediated issues within the work place in favor of both the customers and employees.
  • Quickly adapted to change in the fast past environment.
  • Communicated and ensured equal treatment amongst a diverse group of diners.
  • Maintained food safety practices and implemented the skills learnt through Smart Serve certification.

Cashier

No Frills
10.2024 - 06.2025
  • Effectively utilized the equipment needed and had extensive knowledge regarding the system.
  • Processed gift card, cash, and other card transactions swiftly.
  • Maintained regular safety protocols such as obtaining signatures and informing the customers on said protocols.
  • Assisted those who needed more assistance than generally provided while maintaining a judgement free attitude.
  • Guided customers through inquiries and effectively directed them to the appropriate departments for answers.

Hostess

Hard Rock Cafe
04.2022 - 06.2025
  • Created a positive and welcoming environment for both tourists and local diners.
  • Encouraged and maintained the attitude associated with the Hard Rock Cafe through pointing out memorabilia and sharing facts about the franchise.
  • Effectively managed as the head host by creating reasonable wait times, managing reservations, and mediating difficult situations.
  • Greeted and seated guests efficiently while still maintaining a non-rushed, positive attitude in peak hours.


Education

High School Diploma -

Westlane Secondary School
Niagara Falls, ON
06-2025

Bachelor of Arts - Family Studies And Human Development

Western University
Langley
04-2029

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Food Safety
  • Effective and proper transactions
  • Filling out reports

Languages

English
Native or Bilingual

Certification

  • Smart Serve Certification, April 2025
  • Trained Waitress, June 2025
  • Trained Cashier, October 2025

Timeline

Waitress

Hard Rock Cafe
06.2025 - 08.2025

Cashier

No Frills
10.2024 - 06.2025

Hostess

Hard Rock Cafe
04.2022 - 06.2025

High School Diploma -

Westlane Secondary School

Bachelor of Arts - Family Studies And Human Development

Western University

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Madison Kyryluk