Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Runner
Chili's Restaurant
06.2023 - Current
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained speed of service for food orders while minimizing errors and complaints.
Collaborated well with other food runners to deliver orders accurately.
Delivered correct food items to tables according to order documentation.
Cleaned and sanitized food preparation and serving areas.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cleared tables immediately after guests left in preparation for next party.
Restocked food supplies in kitchen and organized storage areas.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Arranged tables and chairs for special occasions and events.
Greeted customers and provided menus upon arrival to dining room.
Monitored dining room and bar areas for signs of overcrowding.
Established rapport with customers by providing friendly and attentive service.
Team Member
Jersey Mike's Subs
07.2021 - 03.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Frequently inspected production area to verify proper equipment operation.
Team Member
Sonic Drive In
03.2021 - 07.2021
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Learned all required tasks quickly to maximize performance.
General Merchandise Clerk
Stater Brothers Markets
01.2020 - 02.2021
Pushed and stocked product in multiple departments and consistently met time targets.
Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Met or exceeded productivity standards to produce desired team and individual results.
Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
Collaborated with fellow team members to ensure smooth operation of the store during peak hours.
Coordinated efforts with other departments to maintain consistency across store layouts and promotions execution.
Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.
Streamlined receiving process by properly unloading trucks, verifying shipment contents, and organizing merchandise in designated storage areas before moving them onto the sales floor.
Trained new employees on store policies, procedures, and best practices for optimal job performance.
Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.