Madison Jackson
Sault Ste. Marie,ON
Summary
Dynamic professional with a strong background in customer service at Batchewana Health Centre and Montanas Bar & Grill. Expert in time management and task prioritization, consistently enhancing guest experiences. Recognized for resolving customer complaints effectively, fostering a positive environment, and maintaining confidentiality while supporting office efficiency. A dedicated team player committed to excellence.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Receptionist
Batchewana Health Centre
Sault Ste. Marie, ON
05.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Server
Montanas Bar & Grill
Sault Ste. Marie, ON
04.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Diploma - Developmental Service Worker
Fanshawe College
London, None04.2024
Skills
- Time management
- Memory retention
- Customer service
- Team collaboration
Timeline
Receptionist
Batchewana Health Centre
05.2024 - 09.2024
Server
Montanas Bar & Grill
04.2021 - 09.2022
Diploma - Developmental Service Worker
Fanshawe College