Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Madison Hoye

Antioch

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills such as supporting the goals of health equity and prevention.

Overview

6
6
years of professional experience

Work History

Clerk Senior Level

Contra Costa Public Health
01.2023 - Current
  • Badge Access: Activation, modification Deactivation
  • ·Ordering replacement badges
  • Entering and reviewing Evaluations and merits on tracker
  • Updating and tracking expiration for professional licenses, and certification
  • Updating forms for programs
  • Ordering business cards
  • approving conference room requests
  • Check off and review timesheets
  • Organize files
  • Follow up on facility inquiries
  • Processed incoming and outgoing mail efficiently to ensure timely distribution.
  • Utilized basic office equipment, including printers and scanners, for daily tasks.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Organize and maintain consent forms
  • Coordinate and oversea crisis prevention training for all required employees.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Temporary Emergency Worker

Contra Costa County
01.2021 - 01.2023
  • Insurance plan payment and billing requirements
  • Electronic health record - EPIC user
  • Appointment scheduling and following up on phone calls
  • Ensures collection of patient information while following HIPAA policies
  • General office duties such as typing; filing; and email correspondence
  • Entering and maintaining data or other information un a computer data base
  • Checking forms for accuracy and proper completion

Teacher's Assistant

Contra Costa County
02.2020 - 01.2021
  • Facilitated small group instruction to enhance student comprehension and engagement.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Planned and implement lessons following schools curriculum, goals and objective.
  • Prepared, organized and maintained accurate files, reports and record.
  • Collaborated with teachers to develop instructional materials and resources.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.

Education

High School Diploma -

Diablo Valley College
Pleasant Hill, CA

Skills

  • Administrative tasks
  • Database entry
  • Relationship building
  • Scheduling
  • Analytical thinking
  • Excellent communication
  • Customer service
  • Organizational skills
  • Problem-solving
  • Multitasking Abilities
  • Telephone etiquette
  • Positive and professional

Accomplishments

One of my greatest achievements was starting the county at a young age. I was able to grow and be promoted from a temporary worker to an Experienced Clerk now to a Senior Clerk, within a few years taking on increased responsibilities.


Interests

  • Enjoy participating in overall physical and mental well-being
  • Horseback Riding
  • Volunteer Work

Timeline

Clerk Senior Level

Contra Costa Public Health
01.2023 - Current

Temporary Emergency Worker

Contra Costa County
01.2021 - 01.2023

Teacher's Assistant

Contra Costa County
02.2020 - 01.2021

High School Diploma -

Diablo Valley College
Madison Hoye