Madison Hochberg
Santa Clarita
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Assistant Manager/Sales Associate
Victra Verizon Wireless
11.2021 - Current
- Drove revenue growth and earned commission by identifying customer needs, delivering tailored solutions, and maximizing sales opportunities.
- Provided exceptional customer service by resolving sales technology and billing inquiries.
- Conducted cold calls to potential customers to support sales growth. Assisted team members in achieving call success by developing effective scripts and identifying leads.
- Addressed customer complaints and concerns with efficiency and professionalism.
- Facilitated employee training on sales techniques, customer interactions, and new product features.
- Formulated and executed strategies to enhance foot traffic and stimulate revenue growth.
- Collaborated with upper management to analyze sales data and refine strategic tactics.
- Facilitated scheduling and operational procedures to enhance store efficiency.
- Managed inventory levels and stock replenishment processes to optimize product availability and presentation.
Amazon Delivery Driver
Carter Saco Logistics
09.2020 - 11.2021
- Followed assigned routes to deliver Amazon packages safely and punctually.
- Ensured proper delivery procedures by adhering to customer instructions.
- Assisted coworkers with route completion.
- Ensure compliance with corporate policies, safety regulations, and industry standards.
Sales Associate
Riverside Lighting and Electric
07.2018 - 05.2020
- Earned commission through consistently exceeding sales targets
- Provided expert guidance on lighting design and electrical solutions to optimize functionality and aesthetics.
- Facilitated consultations and follow-ups to ensure customer satisfaction and alignment with project goals in lighting design.
- Maintained an understanding of lighting trends, energy efficiency, and product specifications to make informed recommendations.
- Processed transactions by handling cash and credit payments. Maintained accurate records of sales and inventory. Supported team efforts in achieving operational efficiency.
- Facilitated showroom organization to enhance customer experience and product visibility.
Education
High School Diploma - undefined
Hart High School
Skills
- Customer Service, Communication & Phone Etiquette
- Team Leadership & Trainings
- Sales & Product Knowledge
- Conflict Resolution
- Cash Handling & Point of Sales Systems
- Computer Proficiency
- Organizational & Time Management Skills
- Route Navigation & Delivery Experience
Timeline
Assistant Manager/Sales Associate
Victra Verizon Wireless
11.2021 - Current
Amazon Delivery Driver
Carter Saco Logistics
09.2020 - 11.2021
Sales Associate
Riverside Lighting and Electric
07.2018 - 05.2020
High School Diploma - undefined
Hart High School