Madison Grigsby
El Dorado Hills
Summary
Dedicated clinical support professional and Certified Nursing Assistant with experience in outpatient surgery and ICU settings. Known for adaptability, situational awareness, and calm performance in high-pressure environments. Excited to bring strong teamwork, clinical skills, and compassionate care to the Labor & Delivery unit as I continue progressing through nursing school.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Acute Care Assistant
Marshall Hospital
Outpatient Surgery Center
11.2024 - Current
- Provide direct patient care including vital signs, mobility assistance, and pre/post-procedural support in a fast-paced surgical setting
- Assist nurses and physicians with patient preparation, positioning, and maintaining a safe care environment
- Support efficient patient flow while maintaining compassionate, individualized care
- Maintained calm, focused performance in a high-acuity, time-sensitive environment
Shift Lead
11th Hour
Santa Cruz, CA
03.2022 - 08.2024
- Supervised daily operations and ensured adherence to company policies
- Trained new team members on operational procedures and safety protocols
- Resolved customer inquiries and complaints with effective problem-solving techniques
- Kept employees operating productively and working on task to meet business and customer needs
Administrative Assistant
Grigsby Label
El Dorado Hills, CA
08.2021 - 02.2022
- Developed and maintained filing systems, ensuring efficient document retrieval and organization
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
Cardiac Monitor Technician/Medical Unit Clerk
Oroville Hospital
Intensive Care Unit
09.2020 - 06.2021
- Prioritized multiple tasks while ensuring accurate documentation and patient tracking
- Demonstrated strong situational awareness while monitoring cardiac rhythms and managing unit operations
- Managed high-volume unit phone communications and directed calls to appropriate providers and staff
- Coordinated patient admissions, transfers, and discharges within the unit
Education
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA2017
Some College (No Degree) - Pre-nursing
Folsom Lake College
Folsom, CASkills
- Vital signs monitoring
- Patient support and mobility assistance
- Telemetry monitoring
- Surgical patient preparation and recovery support
- Calm performance in high-acuity settings
- Strong interdisciplinary collaboration
- Compassionate patient communication
- Adaptability in fast-paced environment
Certification
- CNA - Certified Nurse Assistant
Timeline
Acute Care Assistant
Marshall Hospital
11.2024 - Current
Shift Lead
11th Hour
03.2022 - 08.2024
Administrative Assistant
Grigsby Label
08.2021 - 02.2022
Cardiac Monitor Technician/Medical Unit Clerk
Oroville Hospital
09.2020 - 06.2021
Some College (No Degree) - Pre-nursing
Folsom Lake College
High School Diploma -
Oak Ridge High School