Madison Green
Windermere,ON
Summary
Accomplished professional with a proven track record at Muskoka Living Interiors, enhancing customer satisfaction and streamlining logistics. Proficient in Auto CAD and Microsoft Office, demonstrating exceptional leadership and relationship-building skills. Achieved increased operational efficiency and sales through innovative strategies and effective team collaboration. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service and leadership.
Overview
8
8
years of professional experience
Work History
Sales Associate & Logistics Coordinator
Muskoka Living Interiors
08.2021 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Answered customer questions about sizing, accessorizing and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Working with MLI Designer with projects, floorplans (on Auto CAD), client meeting and financial transactions while adhering to company handling policies, ensuring accuracy in all financial exchanges.
- Maintain up-to-date product knowledge and selling techniques to further my sales
- Hired and trained summer staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Construction Project Coordinator
HLD Muskoka
02.2020 - 06.2021
- Increased efficiency of on-site operations by implementing standardized processes for task management and documentation procedures.
- Helped managed residential construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Contributed to successful project outcomes by effectively managing and fostered positive relationships with clients through clear communication, timely updates, and professionalism during all stages of the project lifecycle.
Retail Sales & Interior Decor Associate- Co-op
Hilltop Interiors Inc.
04.2019 - 09.2019
- Provide direct assistance to Interior Designers for projects, including
displays, layouts and staging of both home and Hilltop Interiors’
retail store. - Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases,
- Helped customers complete purchases, locate items and handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Part Time Construction Labour
DWG General Contracting-
07.2016 - 09.2019
- Improved construction site efficiency by collaborating with team members and assisting in various tasks.
- Assisting construction trades on sites, performing basic tasks and
gaining experience with new construction and renovations.
Retail Store Supervisor
Gordon Bay Marine
05.2016 - 07.2018
- Answered product questions and assisted customers in selection and checkout.
- Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
- Boosted store sales through effective merchandising and strategic product placement.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
Education
Advanced Diploma - Architectural Technician
Georgian College of Applied Arts And Technology
Barrie, ON04.2020
Skills
- Proficient in Auto CAD
- Computer skills- Microsoft Office
- Teamwork and Collaboration
- Time Management and problem- solving skills
- Collaborated with staff, trades and clients
- Multi-tasking strength
- Excellent leadership and management skills
- Relationship Building and Customer Service
- Flexible Schedule
- Product Sales and knowledge
- POS System Operation
- Meeting deadlines
Timeline
Sales Associate & Logistics Coordinator
Muskoka Living Interiors
08.2021 - Current
Construction Project Coordinator
HLD Muskoka
02.2020 - 06.2021
Retail Sales & Interior Decor Associate- Co-op
Hilltop Interiors Inc.
04.2019 - 09.2019
Part Time Construction Labour
DWG General Contracting-
07.2016 - 09.2019
Retail Store Supervisor
Gordon Bay Marine
05.2016 - 07.2018
Advanced Diploma - Architectural Technician
Georgian College of Applied Arts And Technology
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