Madison Ford-Brown
Chilliwack,BC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest supervisor with solid background in high paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier, merchandizer
Dollarama
03.2024 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Lifted up to 100 pounds at once and used forklift to move heavier loads
Fill in Manager, supervisor, keyholder
Langey Liquor Warehouse
04.2023 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Line cook, keyholder, kitchen supervisor
Cora Breakfast and Lunch
07.2021 - 04.2023
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Education
High School Diploma -
Brookswood Secondary School
Langley, BC06.2021
W.C. Blair Recreational Centre
Langley, BC06.2016
Skills
- Organization
- Time management
- Detail oriented
- Customer Service
- Cash Handling
- Reliability and punctuality
- Product restocking
- ID Verification
References
Shivam Monga, Manager at Cora, Shivamonga96@gmail.com, (778) 814-8511
Timeline
Cashier, merchandizer
Dollarama
03.2024 - 07.2024
Fill in Manager, supervisor, keyholder
Langey Liquor Warehouse
04.2023 - 11.2023
Line cook, keyholder, kitchen supervisor
Cora Breakfast and Lunch
07.2021 - 04.2023
High School Diploma -
Brookswood Secondary School
W.C. Blair Recreational Centre
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