Summary
Overview
Work History
Education
Skills
Timeline
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Madison Douglass

Riverside

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining organized environments, consistently delivering exceptional service while thriving under pressure.

Overview

5
5
years of professional experience

Work History

Courtesy Clerk

Stater Bros
07.2023 - Current
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to enhance customer service experience.
  • Monitored stock levels and communicated inventory needs to management.
  • Trained new staff on store procedures and store protocols.

Cashier

Macys
11.2020 - 02.2021
  • Implemented best practices for maintaining a clean and organized checkout area.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Tustin Connect High School
Tustin
2019

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Organizational skills
  • Calm under pressure

Timeline

Courtesy Clerk

Stater Bros
07.2023 - Current

Cashier

Macys
11.2020 - 02.2021

High School Diploma -

Tustin Connect High School

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Madison Douglass