Madison Delong
Belle River,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member/ Waitress
Jokers Crown Pub
01.2022 - 05.2023
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
Personal Assistant
Barbara Campbell: Insurance Broker
12.2020 - 07.2021
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Sourced and ordered office equipment and supplies.
- Kept detailed track of household and maintenance inventory and schedules.
Professional Sales Associate
Linen Chest
08.2020 - 11.2020
- Promoted products and services using upselling and other sales strategies.
- Exceeded corporate quotas for monthly policy sales.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Inside Sales Representative (Contract)
Team Glasser
10.2019 - 01.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Recycling Sorter (Contract)
Youth Opportunities Unlimited
06.2019 - 10.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Waitress
Seasons Retirement Communities
07.2024 - 11.2024
- Greeted residents warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Sandwich Artist
Subway
07.2018 - 12.2018
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Waitress
Polish Canadian Club
12.2016 - 02.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Education
Interpersonal Development -
Fanshawe College
London, ON04.2022
High School Diploma -
St Patrick’s Adult Education
London, ON07.2022
Skills
- Filing and data archiving
- Childcare experience
- Schedule Management
- Professional and mature
- Staff collaboration
- Multi-line phone proficiency
- Relationship/team building
- Commitment to quality and service
- Time management
- Human Resources Management (HRM)
- Project planning
- Extensive vocabulary
- Advanced interpersonal skills
- Strong problem solver
- Human resource laws
- Staff motivator
Certification
Smart Service Certified
Timeline
Waitress
Seasons Retirement Communities
07.2024 - 11.2024
Kitchen Staff Member/ Waitress
Jokers Crown Pub
01.2022 - 05.2023
Personal Assistant
Barbara Campbell: Insurance Broker
12.2020 - 07.2021
Professional Sales Associate
Linen Chest
08.2020 - 11.2020
Inside Sales Representative (Contract)
Team Glasser
10.2019 - 01.2020
Recycling Sorter (Contract)
Youth Opportunities Unlimited
06.2019 - 10.2019
Sandwich Artist
Subway
07.2018 - 12.2018
Waitress
Polish Canadian Club
12.2016 - 02.2018
Interpersonal Development -
Fanshawe College
High School Diploma -
St Patrick’s Adult Education
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