Madison Colterman
North Vancouver,Canada
Summary
Healthcare consultant with a nursing background and experience supporting HIS implementations. Skilled in workflow design, stakeholder coordination, and Agile-based delivery, with a proven ability to bridge clinical and technical teams to drive system adoption and project outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physician Workstream Lead
Baycrest Health Sciences
Toronto, ON
12.2025 - Current
- Weekly Clinical Project Alignment with CMIO
- Facilitate requirements gathering for order workflows in the HIS, collaborating with physician SMEs and the Oracle solution lead, and document specifications in the data collection workbook
- Participate in weekly leadership meetings with project sponsors and directors to provide updates, align priorities, and support project governance
- Identify project risks, escalate blockers, and report status updates to leadership to ensure proactive risk management and informed decision-making.
- Actively contribute in weekly Scrum meetings by reviewing project tasks, providing updates, and ensuring alignment with project objectives
- Leveraged Agile frameworks to support iterative delivery
Forms consultant Lead
Nova Scotia Health Authority - OPOR Project
Halifax, NS
03.2025 - 12.2025
- Initiated and planned strategic initiatives for the Forms Review team, defining scope, objectives, and deliverables in alignment with organizational goals.
- Directed the review and consolidation of 8,800 forms across the province, ensuring integration with the Oracle Cerner system and adherence to compliance and quality standards.
- Monitored and controlled project progress by preparing and presenting status reports to senior project managers, identifying risks, and recommending mitigation strategies to ensure timely delivery.
- Led a cross-functional team of 8 consultants, assigning tasks, managing workloads, and ensuring execution of project deliverables met quality, efficiency, and strategic alignment objectives
- Leveraged Agile frameworks to support iterative delivery
Business Analyst Lab and Surgical Services
Vancouver Island Health Authority - Vancouver Island
Victoria, BC
06.2023 - 02.2025
- Support project planning and change management initiatives by conducting benefits analysis, workflow assessments, and business analysis, leveraging formal data-gathering techniques to inform solution design and implementation of information systems.
- Facilitate stakeholder engagement and requirements management, eliciting, documenting, and validating business, clinical, and end-user requirements to ensure alignment with project objectives and organizational goals
- Support strategic project implementation and change management by planning, coordinating, and executing application testing activities, ensuring alignment with project objectives
- Facilitate requirements elicitation and documentation, leading meetings with stakeholders to gather, analyze, and validate business and system requirements for current and future initiatives
- Conduct design and workflow review sessions, assessing current state processes, identifying gaps, and recommending solutions to align with project goals
- Lead workflow validation workshops to confirm end-to-end, multidisciplinary processes meet business needs and project deliverables
- Develop and execute integrated testing scripts, managing test plans to ensure system functionality and quality standards are achieved
- Utilize project tracking tools (JIRA, Confluence) to monitor progress, manage tasks, and report on project performance metrics
- Perform gap analysis between business requirements and current workflows, recommending mitigation strategies to address deficiencies and optimize outcomes
Clinical Informatics Specialist
BC Children's Hospital - Vancouver
Vancouver, BC
02.2022 - 06.2023
- Conduct workflow evaluations, gathering requirements, and stakeholder meetings to identify issues and develop efficient, safe solutions within the CST Cerner system.
- Collaborate with informatics specialists, senior business analysts, and multidisciplinary teams to design and optimize seamless workflows.
- Apply critical thinking to analyze problems, propose solutions, and make decisions for Cerner EMR design, while managing project plans and deadlines to ensure timely completion.
- Managed project planning, internal reviews, and communication to meet deadlines, while planning and participating in multiple successful go-lives.
- Leveraged Agile frameworks to support iterative delivery
Clinical Informatics Lead
Vancouver Coastal Health - Vancouver
Vancouver, BC
05.2021 - 02.2022
- Conduct workflow evaluations, gathering requirements, and stakeholder meetings to identify issues and develop efficient, safe solutions within the CST Cerner system.
- Collaborate with informatics specialists, senior business analysts, and multidisciplinary teams to design and optimize seamless workflows.
- Apply critical thinking to analyze problems, propose solutions, and make decisions for Cerner EMR design, while managing project plans and deadlines to ensure timely completion.
- Managed project planning, internal reviews, and communication to meet deadlines, while planning and participating in multiple successful go-lives.
- Leveraged Agile frameworks to support iterative delivery
Education
Bachelor of Science in Nursing - Health Informatics
University of Victoria
Ottawa, ON07-2023
Master of Science - Nursing
University of Victoria
Victoria, BC07-2023
Master of Science - Health Informatics
University of Victoria
Victoria, BC07-2023
Skills
- Analytical thinking
- Strategic planning
- MS office
- Issue resolution
- Project leadership
- Goal setting
- Analysis & evaluation
- Excellent communication
Certification
- PROSCI Change Management
Linked Learning
- Project Management Foundations- Bonnie Biafore.
- Outlook Essentials Training
- Communication Foundations
- Note Taking for Business Professionals
- Connecting and Communicating in Virtual and Hybrid Workplace
Accomplishments
- Recipient of the 2020 Paulette Lacroix Nursing Informatics Leadership Scholarship
- Recipient of the Denis and Pat Protti Academic Scholarship
- Achieved first year representative of the double degree master’s Program at University of Victoria
LANGUAGES
Proficient in French (elementary, high school and undergraduate degree completed in French)
Proficient in English
Nursing Experience
Registered Nurse Children's Hospital of Eastern Ontario
June 2014-September 2022
Timeline
Physician Workstream Lead
Baycrest Health Sciences
12.2025 - Current
Forms consultant Lead
Nova Scotia Health Authority - OPOR Project
03.2025 - 12.2025
Business Analyst Lab and Surgical Services
Vancouver Island Health Authority - Vancouver Island
06.2023 - 02.2025
Clinical Informatics Specialist
BC Children's Hospital - Vancouver
02.2022 - 06.2023
Clinical Informatics Lead
Vancouver Coastal Health - Vancouver
05.2021 - 02.2022
Bachelor of Science in Nursing - Health Informatics
University of Victoria
Master of Science - Nursing
University of Victoria
Master of Science - Health Informatics
University of Victoria