MADISON CHAULK
Bloomfield,Canada
Summary
Account Coordinator and Guest Services professional experienced in enhancing guest experiences and streamlining operations. Improved guest satisfaction through effective collaboration and communication while identifying areas for operational efficiency. Committed to delivering high-quality service and contributing to team success.
Overview
9
9
years of professional experience
Work History
Property Manager
Pilot Communications
Goose Cove, Canada
06.2025 - Current
- Managed front desk operations, including check-in and check-out procedures and guest services.
- Processed guest check-ins efficiently at front desk.
- Collaborated with housekeeping and guest services to enhance overall guest experience.
- Worked with various departments to ensure seamless guest services for optimal satisfaction.
- Identified improvement areas in guest services and implemented solutions to streamline operations.
- Sanitized and organized property to ensure readiness for new guests.
- Managed laundry operations, ensuring cleanliness and organization of linens.
Respite Worker
Lana Peddle
NL, Canada
09.2024 - Current
- Fostered inviting atmosphere by engaging clients and families in meaningful conversations.
- Promoted client independence while ensuring safety through tailored assistance.
- Utilized strong communication skills to effectively interact with clients, families, and professionals.
- Educated family members about available resources in the community.
Personal Support Worker
Compassion Home Care
Clarenville, Canada
01.2021 - 10.2022
- Provided assistance to clients with their daily living tasks with daily activities such as bathing, dressing, and grooming.
- Engaged isolated clients in meaningful conversation and accompanied them on outings to enhance emotional well-being.
- Documented vital signs to monitor patient health status including temperature, pulse, respiration rate, and blood pressure.
- Provided education to families regarding patient conditions and care options about the patient's condition and provided support during difficult times.
- Observed and documented changes in client behavior for nursing staff review in client behavior and reported any concerns to nursing staff.
- Cooked and served meals tailored to individual dietary requirements according to the dietary needs of individuals served.
- Motivated clients to engage in recreational activities to enhance well-being to participate in recreational activities such as reading, playing games, and socializing with others.
- Assisted clients with their personal hygiene needs for daily care including oral care, shampooing hair, changing bed linens.
- Assessed the physical condition of patients and identified health problems requiring further medical intervention.
- Monitored clinical conditions of patients while delivering direct care services of patients while providing direct patient care services.
Cashier/Server
Dunrovin Cabins
Lethbridge, Canada
05.2019 - 09.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified customer age for alcohol and tobacco purchases, ensuring adherence to legal regulations and promoting responsible sales.
- Operated cash register with accuracy, ensuring smooth payment processing for cash, check, credit card, gift card, and automatic debit transactions.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and had sufficient change.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Organized and replenished merchandise on shelves to enhance product visibility and accessibility. with merchandise when needed.
- Maintained organized and sanitary checkout area, enhancing customer experience and compliance with health standards.
- Ensured compliance with all safety regulations within the store environment.
Cashier
McDonalds
Clarenville, Canada
05.2017 - 09.2018
- Greeted customers and addressed inquiries about store products and services, enhancing customer experience.
- Operated cash register accurately and processed various payment methods, ensuring smooth transaction flow.
- Processed customer orders efficiently at a fast-paced food service environment.
- Handled cash transactions accurately and maintained a balanced register.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Certificate - Personal Care Attendant
College of The North Atlantic
NLSkills
- Front Desk Operations
- Customer service management
- Tenant Payment Management
- Cash Handling
- Financial Reporting
- Property Management
- Order Taking
- Multitasking
- Time management
- Guest services management
Preferred Industry
Account Coordinator and Guest Services
Timeline
Property Manager
Pilot Communications
06.2025 - Current
Respite Worker
Lana Peddle
09.2024 - Current
Personal Support Worker
Compassion Home Care
01.2021 - 10.2022
Cashier/Server
Dunrovin Cabins
05.2019 - 09.2021
Cashier
McDonalds
05.2017 - 09.2018
Certificate - Personal Care Attendant
College of The North Atlantic