Madison Cattell
London,ON
Summary
A knowledgeable student who is enthusiastic about improving team productivity and maximizing customer satisfaction. Excelling in fast-paced environments with a motivational management style and resourceful mindset, solving a range of daily issues with an efficient and professional attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor
Noah Auto Sales
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved website functionality by redesigning, updating, and implementing codes, plug-ins, and extensions.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer problems and complaints.
Key Holder
Bluenotes
10.2022 - 05.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Sales Associate
La Vie En Rose
01.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Helped customers locate products and checked the store system for merchandise at other sites.
Education
No Degree - Office Administration
Fanshawe College
London, ON05.2024
Skills
- Problem-Solving Skills
- Written and Oral Communications
- Safety and Security
- Safety Enforcement
- Cash Handling
- Staff Coaching and Training
- Goal-Driven
- Positive Customer Engagement
Certification
Standard First Aid Level C/CPR/AED
Timeline
Front Desk Supervisor
Noah Auto Sales
01.2023 - Current
Key Holder
Bluenotes
10.2022 - 05.2023
Sales Associate
La Vie En Rose
01.2021 - 10.2022
No Degree - Office Administration
Fanshawe College
Standard First Aid Level C/CPR/AED
Similar Profiles
Micky MehtaMicky Mehta
General Sales Manager at NOAH AUTOGeneral Sales Manager at NOAH AUTO
Kaleb SiebertKaleb Siebert
Sales Manager at Station45 Auto Repair and Auto SalesSales Manager at Station45 Auto Repair and Auto Sales
Jose CruzJose Cruz
Service Writer at Parker Auto Sales/Green Light AutoService Writer at Parker Auto Sales/Green Light Auto