Madison Boucher
Chesterville,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Kitchen Staff Member
Garden Villa Retirement Residence
01.2017 - 09.2017
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Followed food safety practices and sanitation guidelines.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
Stable Hand and Camp Supervisor
Alingsview Stables
01.2016 - 01.2017
- Developed strong rapport with campers by actively participating in scheduled activities alongside them when appropriate.
- Provided ongoing support for campers during challenging riding activities, reinforcing positive behaviors and building self esteem.
- Delivered comprehensive horse care training to campers, fostering a deep understanding of equine health and safety.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Assisted in preparing recreational materials and supplies for each activity.
- Managed daily horse assignments, matching campers with appropriate mounts to optimize learning experiences.
Cashier
Dollarama
01.2021 - 11.2022
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Stocked, tagged and displayed merchandise as required.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Answered questions about store policies and addressed customer concerns.
Barn Manager
Boucher Equestrian
01.2019 - 06.2022
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Actively promoted the barn''s services through social media platforms, community outreach efforts, and networking with industry professionals.
- Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
- Sourced high-quality feed supplies at competitive prices, contributing to healthy horses and reduced costs.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained accurate records of each horse''s medical history, vaccinations, and routine care schedules for easy reference when needed.
- Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Monitored overall health and well-being of 15 horses, paying attention to signs of concern.
- Trained and supervised 4 barn workers in animal care procedures, maintenance duties and safety precautions.
- Collaborated with trainers in designing individualized exercise programs tailored to each horse''s specific needs.
- Instructed group of 3 and private riding lessons for beginner and intermediate students.
- Oversaw training programs for both horses and riders, ensuring consistent progress towards goals.
- Trained and rode up to 7 horses a day keeping them exercised and fit for clients.
House Cleaner
Mambo Cleaning Services
05.2022 - 05.2024
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Returned emptied garbage receptacles to proper locations.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Vet Assistant
Capital City Speciality And Emergency Hospital
10.2023 - 05.2024
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Followed safety protocols for handling animals.
- Contributed to accurate billing processes through meticulous documentation of services provided during each visit or procedure performed on patients.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Maintained clean and safe animal living areas.
- Assisted senior staff with blood analyses and physical assessments.
- Kept detailed records of animal treatments and medications.
- Restrained animals for examination and treatment.
Office Administrator
Jack Larabie Distribution
05.2024 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Education
High School Diploma -
St Thomas Aquinas Catholic Highschool
Russell, ON06.2022
Diploma - Business
St Lawrence College
Cornwall, ON 09.2024 - Current
Skills
- Time Management
- Creativity
- Problem Solving
- Critical Thinking
- Active Listening
- Strong Communication
- Reliable
- Teamwork
- Database entry
- File organization
- Telephone reception
- Document scanning
- Calendar management
- Spreadsheet development
- Tech Savvy
Timeline
Diploma - Business
St Lawrence College
09.2024 - Current
Office Administrator
Jack Larabie Distribution
05.2024 - Current
Vet Assistant
Capital City Speciality And Emergency Hospital
10.2023 - 05.2024
House Cleaner
Mambo Cleaning Services
05.2022 - 05.2024
Cashier
Dollarama
01.2021 - 11.2022
Barn Manager
Boucher Equestrian
01.2019 - 06.2022
Kitchen Staff Member
Garden Villa Retirement Residence
01.2017 - 09.2017
Stable Hand and Camp Supervisor
Alingsview Stables
01.2016 - 01.2017
High School Diploma -
St Thomas Aquinas Catholic Highschool
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