MADISON BEEDE L’ECUYER
St-Hubert,QC
Summary
I am a passionate and driven student with a keen interest in communication and media studies. As I near the completion of my degree, I am excited to bring my skills, enthusiasm, and fresh perspective to a dynamic role in the field. I want to find a job that corresponds to the subject of my studies and that will help me develop and evolve my work skills, as well as diversify my knowledge in the field.
Some of my personal qualities include team spirit, reliability, punctuality, honesty, enthusiasm, responsibility and adaptability.
Overview
6
6
years of professional experience
Work History
Operations and User Services Supervisor
CN Sports Complex
11.2022 - Current
- Close cash registers and conduct deposits at the end of each shift
- Place orders with our suppliers as well as contact them regarding service calls
- Manage recruitment
- Organize and supervise events
- Create and publish employee and supervisor schedules
- Support team members during services as well as outside working hours
- Create order and delivery documents
- Perform month-end inventory
- Restock each department
- Support the main administrative coordinator in payroll operations
Front Desk Agent
Holiday Inn Montreal, Longueuil
04.2022 - Current
- Perform customer arrivals and departures
- Create and modify reservations
- Organize reception documents
- Take calls and respond to client emails
- Make the cash deposit
- Organize employee schedules and ensure that all necessary documents are available (voluntary project)
- Occasional replacement at the bar
Festival Supervisor
Groupe CH
06.2023 - 08.2023
- Perform an inventory at the beginning and end of each shift
- Monitor and ensure the efficiency of each cash register and each bar, food struck and kiosk
- Assign issues to the correct department in a timely manner
- Verify compliance with MAPAQ rules at each concession
Barmaid-waitress
Amigos Brossard
07.2021 - 04.2022
- Prepare cocktails
- Mastery of cocktail recipes and knowledge of spirits, wines, and beers
- Assemble the necessary machines at the start of each shift
- Prepare fruits and mixes for the day
- Ensure the cleanliness of the bar and dishes at all times
- Take food and beverage orders from customers
- Train new employees
- Bring the plates to the tables and ensure customer satisfaction
- Responsible for receiving and organizing alcohol orders
- Organize cocktail recipes to improve efficiency (voluntary project)
Sales Associate
American Eagle, H&M, Tommy Hilfiger
04.2018 - 08.2021
- Advise and guide customers during their purchases
- Inform customers of store promotions and the loyalty program
- Ensure the cleanliness of the store
- Checkout customers and perform returns and exchanges
Customer Experience Specialist
McDonald’s
10.2017 - 04.2018
- Prepare pastries
- Assistance with order terminals
- Drive-thru, cash register and kitchen
Education
Bachelor of Arts - Communication Studies
Concordia University
Montreal, QC06.2024
DEC - Cinema-communications
Dawson College
Montreal, QC06.2021
High School Diploma -
Heritage Regional High School
Saint-Hubert, QC06.2019
Skills
- Leadership
- Teamwork and Collaboration
- Bilingual Verbal and Written Communications (french & english)
- Software Proficiency (Word, Excel, Outlook, Dayforce, Quest Venue Manager)
- Interpersonal Skills
- Management
- Customer Service
- Scheduling
- Payroll Administration
Accomplishments
My first EP, released in 2022, has received an accumulated total of over 60,430 streams on Spotify.
Languages
English
Native or Bilingual
French
Native or Bilingual
Music
I produced a personal creation influenced by my passion for music. My EP "Clarity" is available on all platforms under the name Madi Beede.
Timeline
Festival Supervisor
Groupe CH
06.2023 - 08.2023
Operations and User Services Supervisor
CN Sports Complex
11.2022 - Current
Front Desk Agent
Holiday Inn Montreal, Longueuil
04.2022 - Current
Barmaid-waitress
Amigos Brossard
07.2021 - 04.2022
Sales Associate
American Eagle, H&M, Tommy Hilfiger
04.2018 - 08.2021
Customer Experience Specialist
McDonald’s
10.2017 - 04.2018
Bachelor of Arts - Communication Studies
Concordia University
DEC - Cinema-communications
Dawson College
High School Diploma -
Heritage Regional High School
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