Madison Bailey
Covina
Summary
Passionate Senior Supervisor trained to handle issues and remain calm and professional in stressful situations. Disciplined and personable while coaching employees. Looking to join an organization in the role of professional.
Resourceful Receiving Lead recognized for high productivity levels and efficient task completion. Skilled in inventory management, logistics coordination, and process optimization to enhance operational workflows. Excel in communication, problem-solving, and teamwork, ensuring seamless operations and positive work environment.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Park Service Senior Supervisor
Raging Waters Los Angeles
San Dimas
07.2022 - Current
- Supervised daily operations in a fast-paced water park environment.
- Trained and mentored staff on safety protocols and customer service standards.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Monitored guest experiences to identify areas for service improvement.
- Resolved customer inquiries and complaints with professionalism and care.
- Conducted regular safety inspections of attractions and facilities for compliance.
- Collaborated with management to develop training programs for new hires.
- Encouraged teamwork among subordinates by promoting a positive work culture.
- Monitored inventory levels and placed orders as needed.
- Coordinated with other departments to ensure completion of projects on time and within budget constraints.
- Resolved customer service issues quickly and effectively.
- Managed disciplinary actions when necessary while maintaining fairness.
Receiving lead
Burlington Coat Factory
West Covina
11.2021 - 03.2025
- Oversaw receiving processes to ensure accurate and timely inventory management.
- Trained staff on proper unloading and sorting procedures for incoming shipments.
- Collaborated with team members to streamline receiving operations and improve workflow.
- Assisted with training new employees on best practices related to material handling processes.
- Ensured safety protocols were followed when handling hazardous materials or chemicals.
- Organized deliveries by sorting and stocking receivables
Education
South Hills Highschool
West Covina, CASkills
- Safety inspections
- Staff training
- Customer service
- Inventory management
- Attention to detail
- Retail display setups
- Retail floor stocking
- Chemical safety
- Cleaning supply management
- Restroom care
References
References available upon request.
Timeline
Park Service Senior Supervisor
Raging Waters Los Angeles
07.2022 - Current
Receiving lead
Burlington Coat Factory
11.2021 - 03.2025
South Hills Highschool