Madison Boone
London,Ontario
Summary
- Personable Program Supervisor and Strength & Conditioning Coach well-versed in running programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate and motivational in approaching problems impacting team performance or program objectives. Seeking to use my experience and develop my skill set to become a valued member of your team.
Overview
8
8
years of professional experience
Work History
Program Supervisor
Academy For Student Athlete Development
08.2022 - Current
- Provide services supporting the administration, upkeep, and day-to-day support including being the main point of communication with student athletes, families, community partners and key stakeholders.
- Develop and deliver daily strength & conditioning sessions for student-athletes.
- Track and report expenses accurately to manage program budgets.
- Develop program marketing and outreach strategies to increase awareness and attract new participants.
- Conduct evaluations to measure performance and progress of students-athletes, providing guidance for areas requiring improvement.
- Develop and update tracking spreadsheets for program monitoring and reporting.
Manager of Gym Operations / S&C Coach
Total Package SSC
01.2019 - Current
- Set and manage employee work schedules for coverage in assigned areas.
- Assist in recruiting, hiring and training of team members.
- Develop new proposals, contracts and procedures to draw in more clients.
- Lead daily training sessions for high-performance athletes to help set, pursue and attain individual and team goals.
- Develop and implement programs focused on improving power, speed, strength and endurance.
- Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
Educator
Lululemon
10.2019 - 09.2021
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Worked effectively in a fast-paced environment.
- Used in-store system to locate inventory and place special orders for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Completed inventory counts each week.
Server / Hostess
The Works Gourmet Burgers
01.2016 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Fitness And Health Promotion Diploma -
Fanshawe College
London, Ontario04.2019
High School Diploma -
Oakridge Secondary School
London, Ontario06.2015
Skills
- Team Leadership
- Complex Problem-Solving
- Dependable and Responsible
- Written and Verbal Communication
- Time Management
- Planning and Coordination
- Attention to Detail
- Guest Engagement
- Flexible and Adaptable
- Personable and Friendly
References
- References available upon request.
Timeline
Program Supervisor
Academy For Student Athlete Development
08.2022 - Current
Educator
Lululemon
10.2019 - 09.2021
Manager of Gym Operations / S&C Coach
Total Package SSC
01.2019 - Current
Server / Hostess
The Works Gourmet Burgers
01.2016 - 10.2019
Fitness And Health Promotion Diploma -
Fanshawe College
High School Diploma -
Oakridge Secondary School
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