Madison Andrews
Fort Mcmurray,AB
Summary
Passionate Dental Hygiene professional, who just completed her schooling and is eager to apply it to building a career in the dental industry. Motivated to help patients improve dental health and overall wellness. Dependable in carrying out oral care treatments by providing dental prophylaxis, patient education and motivation. I have a positive attitude and love working in an upbeat, fast paced environment. Patient-focused and quick to build lasting relationships with patients and colleagues. Hardworking and ready to secure an entry-level position as a dental hygienist.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
The Canadian Brewhouse
12.2023 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
Higher Health Acupuncture And Massage Clinic
08.2021 - 05.2022
- Successfully managed and tracked information using Mindbody Business Software, including sign in, patient records, orders, and billing Insurance companies with 100% accuracy.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity. This included photocopying, faxing, and ensuring client accounts were up to date.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Waitress/Beverage Cart Attendant
Miskanaw Golf Club (Macdonald Island)
05.2021 - 09.2021
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Excelled in increasing Beverage Cart/Restaurant revenue. Management continuously commended me on my ability to upsell on a nightly basis.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Diploma in Dental Hygiene - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries
Toronto, ON12.2023
Skills
- Preventive oral health education
- Infection Control
- Dental Materials Knowledge
- Strong attention to detail
- Dental Scaling
- Sealant Application
- Periodontal Charting
- Radiographic interpretation
Certification
- National Dental Hygiene Certification Exam, Federation of Dental Hygiene Regulators of Canada - January 2024 License 51701
- Basic life support, Heart and Stroke foundation - 2023/03/01 - 2024/03/01
Timeline
Waitress
The Canadian Brewhouse
12.2023 - Current
Receptionist
Higher Health Acupuncture And Massage Clinic
08.2021 - 05.2022
Waitress/Beverage Cart Attendant
Miskanaw Golf Club (Macdonald Island)
05.2021 - 09.2021
Diploma in Dental Hygiene - Dental Hygiene
Toronto College of Dental Hygiene And Auxiliaries