Summary
Overview
Work History
Education
Skills
Languages
Other
Forces
Oral Evaluation
Volunteer Experience
References
Timeline
Generic

Madison Adams

Gatineau,QC

Summary

Dedicated administrative executive with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Overview

7
7
years of professional experience

Work History

Administrative Executive

PSPC
11.2023 - Current
  • Delivering administrative support to office staff, promoting excellence in office operations.
  • Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
  • Collected data, input records, and protected electronic files.

Administrative Assistant

Immigration, Refugees and Citizenship Canada (IRCC)
06.2023 - 10.2023
  • Support DN ASU Team with administrative tasks, such as, formatting excel spread sheets and trackers
  • Complete employee staffing actions using People Soft platform
  • From time to time, assist with getting security clearances for new hires by filling out security forms
  • Support the staffing unit by corresponding with candidates for documentation.

Customer service supervisor

National Gallery of Canada
11.2018 - 07.2023
  • Lead cashier
  • Morning restock
  • Handles returns and exchanges
  • Makes credit notes and gift cards
  • Covers managers lunches and breaks.

Agency Supervisor

National Gallery of Canada
11.2018 - 07.2023
  • Handles returns, exchanges & credit notes
  • Issues and redeems gift certificates
  • Covers the managers lunches and breaks
  • Supports staff when needed
  • Ensures quality of displays
  • Liaison between the agency and the staff
  • Manages agency personnel and evaluates performance
  • Assists the manager in offering an excellent bilingual customer service.

Sales Clerk

National Gallery of Canada
11.2018 - 07.2023
  • Worked as a cashier
  • Provided high quality customer service and customer help
  • Maintained displays
  • Priced merchandise.

Clerk – Ready to Eat / Clerk – Deli and Cheese

IGA Famille Charles
08.2017 - 10.2018
  • Served customers
  • Prepared displays
  • Client tastings
  • Store closings.

Education

Cégep De L’Outaouais
Gatineau, Québec

High School Diploma -

Collège Saint-Joseph De Hull
Gatineau, Québec
2018

High School Diploma -

Polyvalente De L’érablière
Gatineau, Québec

Skills

  • Word
  • Excel
  • Powerpoint
  • Outlook
  • Zoom
  • Teams
  • Wordstock
  • GCDOCS

Languages

I am fluently bilingual in French and English, both in writing and speaking.
English
Native or Bilingual
French
Native or Bilingual

Other

  • Received June 2018 « Prix de la perceverence scolaire » award from the Collège Saint Joseph de Hull
  • Received the 2012 « coup de cœur » award from the Commission Scolaire des Draveurs
  • First Aid / CPR certification (2022)
  • De-escalation training with the national gallery of canada (january 2023)

Forces

As a person who is very outgoing but yet calm, I have the capacity to deescalate hard situations and solve issues. I'm at ease with customer service. I enjoy working in teams but I also love my alone time to brainstorm my ideas. I'm a hard worker who is eager to learn new things and develop new skills. I am versatile in learning new job and opening my eyes to different point of view. I am also reliable, patient, generous and very enthusiastic.

Oral Evaluation

English, 09/23/2022, E

Volunteer Experience

  • Fondation Ti-Loup et La Poule Foundation, 2010 - present, Assisted with purchase and delivery of toys to CHEO’s Medical Day Unit for children with cancer, Assisted in organizing events and social outings (i.e. golf tournament)
  • Centre de santé et de service sociaux - Masham and Val-des-Monts, 2015 - 2016, Worked under the supervision of Mme Nathalie Lafleur, Supervised and assisted patients with their daily needs, Organized games and activities for patients, Accompanied patients during meals and snacks, Helped during exterior outings

References

On demand

Timeline

Administrative Executive

PSPC
11.2023 - Current

Administrative Assistant

Immigration, Refugees and Citizenship Canada (IRCC)
06.2023 - 10.2023

Customer service supervisor

National Gallery of Canada
11.2018 - 07.2023

Agency Supervisor

National Gallery of Canada
11.2018 - 07.2023

Sales Clerk

National Gallery of Canada
11.2018 - 07.2023

Clerk – Ready to Eat / Clerk – Deli and Cheese

IGA Famille Charles
08.2017 - 10.2018

Cégep De L’Outaouais

High School Diploma -

Collège Saint-Joseph De Hull

High School Diploma -

Polyvalente De L’érablière

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Madison Adams