MADINE PITTERS
Brampton,ON
Summary
Experienced event planner with over a decade of expertise in non-profit and corporate settings. Skilled in coordinating with vendors, venues, clients, and creative teams to ensure flawless event execution. Recognized for meticulous attention to detail and dedication to exceeding expectations. Known for integrity, confidentiality, and thriving under pressure in fast-paced environments.
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
19
19
years of professional experience
Work History
Housing Support Administrator
Acorn 2 Oak Youth and Community Services
01.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
EVENTS Operations, Logistics and Project Management
KINGDOM COVENANT INTERNATIONAL
01.2006 - 03.2020
- Oversee the day to day operations of all events
- Allocate material and human resources to meet organizational goals
- Plan and develop agendas, budgets, and services according to customer requirements
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress
- Review event bills for accuracy and approve payment
- Ensure all departments are on-point with communications
- Host weekly team meetings
- Meet with departmental heads to ensure event progress is on track
- Hire, train, and supervise volunteers and support staff required for events
- Negotiate contracts with service providers and suppliers such as convention centers and speakers
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
- Inspect event venues to ensure that they conform to customer requirements
- Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
- Evaluate and select providers of services according to customer requirements
- Arrange the availability of audio-visual equipment, displays, and other event needs
Education
Associates Degree - Hospitality, Recreation and Tourism
Humber College
01.2004
Skills
- Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
- Customer service
- Attention to detail
- Recordkeeping and file management
- MS office
- Documentation and reporting
- Decision-making
- Team building and leadership
- Office management
- Personable and approachable
- Data confidentiality
- Team collaboration
- Schedule coordination
- Conflict resolution
- Scheduling
- Time management
- Relationship development
- Deadline adherence
- Problem-solving
- Document control
- Resourceful and analytical
- Budget management
- Flexible schedule
- Process improvement
- Financial oversight
- Meeting facilitation
- Program management
- Stakeholder relations
- Verbal and written communication
- Client communication
- Task delegation
- Policy implementation
- Calendar management
- Leadership
Languages
English
Full Professional
Affiliations
- Kiwanis Club Toronto Caribbean
Timeline
Housing Support Administrator
Acorn 2 Oak Youth and Community Services
01.2024 - Current
EVENTS Operations, Logistics and Project Management
KINGDOM COVENANT INTERNATIONAL
01.2006 - 03.2020
Associates Degree - Hospitality, Recreation and Tourism
Humber College
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