Madina Ghafar
Tracy
Summary
Compassionate Certified Clinical Medical Assistant with expertise in dermatology and primary care. Proficient in patient triage, vital assessments, and EHR documentation, delivering exemplary patient-centered care while managing complex schedules and workflows. Multilingual communicator, enhancing patient interactions across diverse populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dermatology Medical Assistant
DirectDerm
Manteca
04.2026 - Current
- Roomed patients, recorded vital signs, documented chief complaints, and updated medical histories in the EMR.
- Assisted dermatology providers with skin exams and procedures, including biopsies, cryotherapy, injections, wound care, and excisions.
- Prepared exam rooms, instruments, consent forms, specimen labels, and procedure supplies.
- Maintained sterilization, infection control, and clean clinical work areas.
- Educated patients on post-procedure care, wound care instructions, medications, and follow-up needs.
- Helped manage patient flow in a fast-paced dermatology clinic while providing professional and compassionate care.
Medical Receptionist
Community Medical Centers, Inc.
Tracy
06.2024 - Current
- Manage front-office workflow in a high-volume primary care clinic, supporting 25-30 patients daily.
- Verify insurance, update EHR patient records, and facilitate provider communication.
- Support patients in English, Dari, and Farsi to improve accessibility and understanding.
- Assist with appointment coordination, telehealth setups, and care follow-up arrangements.
- Maintain HIPAA compliance and accurate documentation across patient interactions.
Payroll Specialist
Educational & Therapeutic Services, Inc.
Castro Valley
08.2022 - 06.2024
- Processed weekly, bi-weekly, and monthly payroll for multiple entities.
- Generated financial and payroll reports supporting administrative decision-making.
- Updated employee and client records with accuracy and confidentiality.
Pediatric Medical Assistant (Externship - 160 hours)
Natesan Rama, MD Pediatrics
Tracy
11.2023 - 02.2024
- Conducted vital signs, symptom intake, and growth chart monitoring for pediatric patients.
- Assisted with vaccinations, medical forms, insurance claims, and clinical supply preparation.
- Supported physician during exams, test result retrieval, and parent education.
- Demonstrated strong adaptability in sensitive pediatric settings with anxious or nonverbal children.
Chanel Beauty Advisor
Macy's
Pleasanton
06.2023 - 08.2023
- Provided makeup and skincare services while promoting luxury beauty products.
- Built strong client relationships and offered personalized beauty recommendations.
Target Team Member
Target
Tracy
08.2021 - 05.2022
- Assisted customers and handled inquiries to enhance guest service experience.
- Maintained clean and organized front store environment to support positive shopping experience.
Education
B.S. - Cellular and Molecular Biology
San Francisco State University
San Francisco, CA05-2026
A.A. - Bioinformatics
Las Positas College
Livermore, CA08-2023
A.S.-T - Business Administration
Las Positas College
Livermore, CA08-2023
A.A. - Economics
Las Positas College
Livermore, CA08-2023
High School Diploma -
Tracy High School
Tracy, CA01-2021
Skills
- Vitals (Adult Pediatric)
- Injections & Immunizations
- Blood Draws & Specimen Collection
- EHR Systems: NextGen, EPIC
- Patient Education
- Pediatric Care Experience
- HIPAA Compliance
- Sterile Technique
- Rooming Patients
- Medical Terminology
- Charting & Documentation
- Instrument Preparation
- Patient Check-In/Check-Out
- Insurance Verification & Eligibility
- Scheduling & Confirming Appointments
- Medical Billing Support
- Prior Authorizations
- Multiline Phone Systems
- Microsoft Office & Excel
- Customer Service
- Record Management
- Payroll & Data Entry
Certification
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association, 08/01/24, 08/01/26
- Basic Life Support (BLS), American Heart Association, 08/01/24, 08/01/26
Languages
- English
- Dari
- Farsi
Additional Involvement
- Treasurer, SFSU Women's Soccer Club, 2024, Present
- Secretary, SJDC Latino Medical Student Association, 2024
Administrative Skills
- Patient Check-In/Check-Out
- Insurance Verification & Eligibility
- Scheduling & Confirming Appointments
- Medical Billing Support
- Prior Authorizations
- Multiline Phone Systems
- Microsoft Office & Excel
- Customer Service
- Record Management
- Payroll & Data Entry
Timeline
Dermatology Medical Assistant
DirectDerm
04.2026 - Current
Medical Receptionist
Community Medical Centers, Inc.
06.2024 - Current
Pediatric Medical Assistant (Externship - 160 hours)
Natesan Rama, MD Pediatrics
11.2023 - 02.2024
Chanel Beauty Advisor
Macy's
06.2023 - 08.2023
Payroll Specialist
Educational & Therapeutic Services, Inc.
08.2022 - 06.2024
Target Team Member
Target
08.2021 - 05.2022
B.S. - Cellular and Molecular Biology
San Francisco State University
A.A. - Bioinformatics
Las Positas College
A.S.-T - Business Administration
Las Positas College
A.A. - Economics
Las Positas College
High School Diploma -
Tracy High School