Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madikhari Nancy Ola

Billing manager
Cochrane,AB

Summary

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.

Overview

27
27
years of professional experience

Work History

Billing and Administration Manager

Kiaat Private Hospital
04.2021 - 03.2023
  • Supervised hiring processes and vendor relationships to maintain smooth operations for the company.
  • Collaborated with leaders from other departments to achieve consistent processes and maximize the efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
  • Reduced employee turnover through employee development and other retention measures.
  • Managed over 12 staff members.

Case Manager

Kiaat Private Hospital
04.2017 - 04.2021
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs
  • Evaluated treatment plans against individual goals and healthcare standards

Hospital Case Manager

Nelspruit Medic Clinic
11.2016 - 03.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Strengthened communication skills through regular interactions with others
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Self-motivated, with a strong sense of personal responsibility
  • Acted as a team leader in group projects, delegating tasks and providing feedback

Case Manager

Kiaat Private Hospital
09.2014 - 10.2016
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs

Cervical Cancer Screening Coordinator

Acts Clinic
04.2009 - 01.2014
  • Cervical Screening.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Pre-authorization and Case Managements

Umvuzo Health Partners Medical Aid
08.2007 - 12.2008
  • Billing and auditing files, ad hoc duties, and administration work.
  • Assisting mine workers with claims

Senior Enrolled Nurse

Mediclinic Muelmed
11.2006 - 06.2007
  • Patient Care and administration of medication.

Senior Enrolled Nurse ICU

Medi Clinic Muelmed
01.2003 - 01.2006
  • general nursing care , administration of medicine

Enrolled Nurse

Mediclinic Muelmed
01.2000 - 01.2003

Nursing Care

Auxillary Nurse

Mediclinic Muelmed
01.1997 - 01.1999
  • General nursing care
  • Record keeping

Auxiliary Nurse

Silversig Aid Care
01.1996 - 01.1997
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Some College (No Degree) - Phlebotomy

Acts Clinic
Nelspruit South Africa

High School Diploma -

Makgenene High School
South Africa
2019

Some College (No Degree) -

Acts Clinic
Nelspruit South Africa

Some College (No Degree) -

Acts Clinic
Nelspruit South Africa

Some College (No Degree) -

Acts Clinic
Nelspruit South Africa

Some College (No Degree) - Tuberculosis Training Certificate

Acts Clinic
Nelspruit South Africa

Diploma - Nursing

Curamed Nursing College
South Africa
1999

Nursing Auxiliary Certificate - Nursing

Silversig Nursing School
South Africa
1997

Skills

  • Skills Based
  • Honesty
  • Organized, loyalty
  • Hardworking
  • Reliable, Compassionate
  • Disciplined, Dedicated, Dependable
  • Management and Supervisory Skills
  • Ready to learn and grow my career

Accomplishments

  • Billing and Administration Manager
  • Clinical case manager, Clinical coder
  • Management of software
  • Telephone
  • Auditing, procedure coding, and diagnostic coding
  • Supervised a team of 10 staff members.

Timeline

Billing and Administration Manager

Kiaat Private Hospital
04.2021 - 03.2023

Case Manager

Kiaat Private Hospital
04.2017 - 04.2021

Hospital Case Manager

Nelspruit Medic Clinic
11.2016 - 03.2017

Case Manager

Kiaat Private Hospital
09.2014 - 10.2016

Cervical Cancer Screening Coordinator

Acts Clinic
04.2009 - 01.2014

Pre-authorization and Case Managements

Umvuzo Health Partners Medical Aid
08.2007 - 12.2008

Senior Enrolled Nurse

Mediclinic Muelmed
11.2006 - 06.2007

Senior Enrolled Nurse ICU

Medi Clinic Muelmed
01.2003 - 01.2006

Enrolled Nurse

Mediclinic Muelmed
01.2000 - 01.2003

Auxillary Nurse

Mediclinic Muelmed
01.1997 - 01.1999

Auxiliary Nurse

Silversig Aid Care
01.1996 - 01.1997

Some College (No Degree) - Phlebotomy

Acts Clinic

High School Diploma -

Makgenene High School

Some College (No Degree) -

Acts Clinic

Some College (No Degree) -

Acts Clinic

Some College (No Degree) -

Acts Clinic

Some College (No Degree) - Tuberculosis Training Certificate

Acts Clinic

Diploma - Nursing

Curamed Nursing College

Nursing Auxiliary Certificate - Nursing

Silversig Nursing School
Madikhari Nancy OlaBilling manager