Madigan Hiemstra - Rheaume
Server/Bartender
Ottawa,ON
Summary
Reliable individual proudly offering 10 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
10
10
years of professional experience
1
1
Language
Work History
Bar Manager
Giulia
10.2022 - 08.2025
- Managed daily bar operations, ensuring efficient service delivery and adherence to health and safety standards.
- Maintained inventory levels by conducting regular stock checks and placing timely orders to minimize shortages.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Server/Bartender
Flora Hall
04.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Server/Bartender
Datsun
03.2015 - 04.2021
- Managed bar inventory and replenished supplies regularly, ensuring a well-stocked and efficient workspace for service.
- Collaborated with kitchen staff to coordinate timely food and beverage service, enhancing overall dining experience.
- Engaged with patrons to build rapport, resulting in a loyal customer base and positive word-of-mouth referrals.
- Developed creative cocktail recipes and specials, attracting new clientele and enhancing bar offerings.
Education
High School Diploma -
Glebe Collegiate Institute
Ottawa, ON 05.2001 -
Skills
Customer engagement
Bar management
Supervisory experience
Menu development
Service-oriented mindset
Cocktail development
Timeline
Bar Manager
Giulia
10.2022 - 08.2025
Server/Bartender
Flora Hall
04.2021 - 10.2022
Server/Bartender
Datsun
03.2015 - 04.2021
High School Diploma -
Glebe Collegiate Institute
05.2001 -
Languages
English
Native or Bilingual