Geetak Trehan
Lake Louise,AB
Summary
Personable and dedicated Customer Service Representative with extensive experience in customer service and retail industry. With over 5 years of experience in customer service, Motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Security and Loss Prevention Officer
Fairmont Chateau Lake louise
Lake Louise, Alberta
03.2024 - Current
- Respond to medical emergency calls and provide basic first aid and/or cardiopulmonary resuscitation in accordance with local medical protocols.
- Provide reports through written documentation of all incidents, events and actions taken during the course of a shift.
- Maintain integrity and continuity of lost and found articles as well as securing and releasing of found property in accordance with hotel policy and legal requirements.
- Investigated allegations of fraud or other financial crimes against an organization.
- Provided expert testimony on criminal cases related to security investigations.
- Monitored CCTV footage for suspicious behavior or activities.
- Ensured compliance with laws and regulations governing the use of confidential information.
- Collaborated with law enforcement agencies regarding criminal investigations into violations of company policy.
Security Guard Supervisor
Secure protection
Calgary, AB
12.2022 - 05.2023
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Maintained accurate records of incidents and completed daily reports detailing patrol activities.
- Provided guidance to subordinates on resolving complex issues related to security operations.
Patrol Officer
365 patrol security
Calgary, AB
01.2021 - 12.2022
- Monitored and investigated suspicions persons and situations and unusual activities.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
- Communicated and coordinated responses to suspicious activities.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Investigated suspicious activities, responded to emergency calls, and mediated disputes.
Site Supervisor
Scarlet Security Services Ltd
Yellowknife, NT
01.2021 - 11.2021
- Guarded restricted areas to prevent unauthorized entry.
- Documented security-related situations and submitted in-depth reports to superiors.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Conducted regular site inspections to ensure compliance with safety and building regulations.
- Complied with safety procedures and monitored team members for adherence to safety protocols on job sites.
Education
Alberta Security License -
Security License
08.2022
First Aid Certificate -
National Cpr Foundation
High School Diploma -
Protect Security Staff Training (AGLC Smart)
11-2024
Diploma - Hospitality And Operation Mgt
Durham College
Oshawa, ON05.2018
Food Handlers Certificate -
Durham College
Oshawa, ON05.2018
Skills
- Administration abilities
- Investigations
- Access control
- Patrol procedures
- Asset protection
- First aid training
- Trespassing prevention
- CCTV monitoring
- Theft detection
- Physical security
- Theft prevention
- Law enforcement collaboration
Timeline
Security and Loss Prevention Officer
Fairmont Chateau Lake louise
03.2024 - Current
Security Guard Supervisor
Secure protection
12.2022 - 05.2023
Patrol Officer
365 patrol security
01.2021 - 12.2022
Site Supervisor
Scarlet Security Services Ltd
01.2021 - 11.2021
Alberta Security License -
Security License
First Aid Certificate -
National Cpr Foundation
Diploma - Hospitality And Operation Mgt
Durham College
Food Handlers Certificate -
Durham College
High School Diploma -
Protect Security Staff Training (AGLC Smart)
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