Madhusudhan Venkatesh

• Maintaining cash flows, Dealing with customers
• Customers applying for credit cards cards, online orders
• Assisting the customers as they enter the facility and adhere to sign-in/out, guest, and visitor, monitoring youth in the facility and other relevant policies and procedures
• Report any suspicious behavior and violations of policy and procedures to your supervisor
• Inbound calls on online orders , queries about products
• Outbound calls regarding order pickup at store and bopis orders.

* Part of Retail Lending Operations.
• Responsible for research and credit analysis including verifying and assessing an applicant's current financial position, employment history, credit history, credit needs, ability to pay, and the asset being offered as security.
• Responsible for research and analysis on each customer's background and performing risk analysis on the probability of defaulting in the future based on current facts about the customer.
• Responsible for Extensive research on the potential customer's background.

• Responsible for Interacting with Australian customers on a day-to-day basis to understand the requirement to structure the loan

* Responsible for Loan reconciliation on default interest rates.

* Responsible for providing Interest discounts after analysis of competing Banks.

* Responsible for individual Desktop Macros while Shifting WFH from Office.

* Responsible for Manually correcting interest Rates if found incorrectly.

* Responsible for updating account changes /interest changes on customer accounts directly or through brokers.