Madhu Sudhan Reddy

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop the rich user interface and better interaction of pages.
• Created Lightning app pages, home pages integrating the custom components for Lightning App builder.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using theData Migration tool called Data Loader.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context-Aware as per business requirement.
• Helped in Salesforce Live Agent and Omni-Channel deployment and installation.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Experienced in usage of Force.com IDE for creating, modifying, testing, and deploying Force.com applications.
• Involved in end to end testing and configuration enhancements for the CPQ and CLM functionalities.
• Testing the CPQ Integration with ERP.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Visualforce Pages for Lightning Experience(workflows to automate task assignment, and streamline business process), alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Worked on Lightning Process builder flows, Connect API, Chatter ,and quick Action.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
• Experience in Vlocity Framework i.e. building Vlocity Cards, Vlocity Omniscripts, Vlocity Dataraptors, Vlocity Templates, Vlocity Data packs for Migration.
• Provided training to internal business users to use applications and develop their own custom reports.
• Involved in daily stand up meetings, Scrum. This resulted to bring a good solution to the business requirement.

• Developed Custom components using Lightning Data Service (LDS).
• Developed dynamic components with complex search and sort functionality.
• Identified tech stack and built Nodejs/SocketIO based Single Page Application, with distributed architecture to monitor Einstein Analytics services and releases in realtime.
• Developed methods explicitly check for Field Level Security and DML permissions enforcement in all custom lightning components.
• Built custom functionality to securely share files with password protection in lightning.
• Built components with design attributes and Aura Handlers for Events to focus on logic and Interactions in Lightning Applications.
• Explored salesforce CRM content management features and reconstructed similar features into salesforce lightning.
• Implemented multiple platform interfaces to allow a component to be used in different contexts to receive extra context data.
• Developed Post Installation scripts to generate populate custom settings and sample data.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various APIs and displayed them on to the component.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel, an interaction log.
• Created user Roles and Profiles, security controls, Territory implementation, shared settings.
• Developed various Apex Classes, Apex Triggers, and Controller classes for various needs in the application.
• Developed various Custom Objects, Tabs, Master-Detail, Lookup relationships, Formula fields, validation rules.
• Designed and deployed Validation rules, Approval Processes, Custom tabs, and Auto-Response for automating business logic.
• Created various Roles, Profiles, and Page Layouts and Configured the permissions based on the hierarchy requirements of the organization.
• Created a data model using standard and custom objects to help construct a product hierarchy in salesforce.
• Responsible for setting up Filed Level Security.
• Designed Visual Force pages to add more flexibility and a rich look.
• Prepared and presented technical review documents for Internal Security Review.
• Worked closely with the business and IT teams to understand business strategy and contributed to achieving business goals from assigned applications for SFDC.
• Performed detailed analysis of business and technical requirements and created a data model using standard and custom objects.
• Active part of Scrum team.

• Participated in requirements grooming sessions with business users, developers, and also responsible for the administration and ongoing support of the application in cooperation with the business and areas of IT. 
• Working in the agile-scrum delivery framework, participating in daily Stand-ups/ Scrums. 
• Installation and setting up of the service cloud.
• Enabled Lightning for Outlook, Lightning Sync, and made Outlook configurations.
• Created alternative customization for Rollup summaries using Apex as needed.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows, and Approval Process.
• Created Public Groups, Queues, Permission Sets, Profiles, Users, and Security Settings based on role hierarchy. 
• Created the functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Opportunities, Quotes, Price book, Dashboards, and Reports. 
• Ran Nightly Batch Jobs to auto-update of records without manual intervention. 
• Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.
• Expertise in Salesforce Query and Search Language (SoQL and SoSL). Gained knowledge on limitations of languages and differences between SoQL and SQL.
• Migrate existing data from legacy systems, in and outbound using Data Loader and Web Services.
• Created and used Email templates in HTML and Visualforce.
• Responsible for performing administrative tasks, ensuring Data Integrity, and working with commercial operations management to identify additional opportunities to productively integrate into ongoing business activities.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

• Created custom Objects, Tabs, Formula Fields, Field Dependencies, record types, page layouts Validation Rules, WorkFlows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements 
• Enabled Communities for sandbox and production for the external Business purpose. 
• Using Eclipse IDE with Force.com plugin for developing Apex programming and customizing meta-data components. 
• Analyzed business requirements, and converted to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships. 
• Created email templates and inbound emails using Visual force for the clients and customers. 
• Pre-Deployment, Deployment, and Post-Deployment activities in Production. 
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data. 
• Deployed application from Sandbox to Production environments using Change Set, Eclipse, and Force.com Migration tool. 
• Maintaining release notes and release plans for every release. Effectively communicating with the client and team members in Knowledge Transfer sessions. 
• Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support. 
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, designing, and developing Salesforce declarative functionalities. 
• Interacted with Business users for analysis, requirements gathering, and development.
• Configured Sharing settings to specify the level of access the users must each other's data.
• Created Workflow rules and defined email alerts, related tasks, and field updates.
• Implemented Data Loader for loading the data.
• Collaborated with GitHub to access and share data from database.
• Implemented the salesforce.com applications using Agile Scrum Methodology.
• Created Custom dashboards displaying data used in research through which process is observed and verified.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.
• Developed business documents for Salesforce.com Custom objects