Madhuri Gurram

Summary

Hardworking and motivated individual seeking a full time job at a fast-paced work place. I'm regarded as having strong people skills and great work ethics.

Overview

years of professional experience

Certification

Work History

Dance and Fitness Instructor

Vernon Recreation Centre

03.2024 - Current

Greeted incoming students and answered questions to offer welcoming atmosphere.
Created unique choreography for classes. Adapted classes to meet needs of participants with varying fitness levels.
Created comprehensive fitness programs tailored to needs and goals of each individual.
Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Counseled participants on nutrition to help reach fitness goals.

Customer Service Associate

Grandhi's Mobile Shop

05.2022 - 04.2023

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled billing and payment issues by following guidelines and resolving disputes.
Answered customer telephone calls promptly to avoid on-hold wait times.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelors in Electronics And Instrumentation -

Amrita University

Bengaluru, India

04.2019

Skills

Choreography expertise
Safety awareness
Licensed Zumba instructor

Quick Learner
Easily adaptable
Efficient and hard working

Languages

English

Telugu