Madhuri Baheti

• Working with Business Stakeholder to know the requirement
• Understand the requirement with possibilities and limitation within the applications & Implement them in Amdocs Services System.
• Work with the QA Team for the testing before the launch, work on the defect management , resolving and implementing on the HOTFIXES
• Provide the production support on the hotfixes implementation until the successful delivery of the business requirement .
• Improved project efficiency by analyzing business processes and identifying areas for improvement.
• Streamlined workflow for better productivity with the implementation of new software solutions.
• Developed comprehensive data models to guide decision-making, resulting in more informed strategies.
• Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.

Sr Business Analyst (MEC)

1. Working as an System Implementer for MEC

• Project GPON since 2019 - August 2022
• Working on Gigabit Passive Optical Network – Rogers providing
• Fiber Optic to the Customers in Canada Market
• Working on IHP Service Expansion Projected for various areas within, Working closely on SDLC & Agile lifecycle for the Fiber Optic project of the Rogers
• Successfully Launched with Regular Consumer
• Project and continuation on Bulk Consumers of Rogers till now
• Create various documentation from High Level Design to DDD
• Operational Readiness, Working closely with Business understanding the requirement, analyzing the system applications impact, scheduling various JAD Session, Documentation review
• Sessions
• Working with Development primes, Functional QA primes
• Performance Test & Business Readiness test teams for the validation of Project Requirement
• Organizing Various meetings with Business
• Application Primes & Vendors, within IT Timelines provided by
• Improved project efficiency by analyzing business processes and identifying areas for improvement.

• SDLC with Kanban, Agile Methodology& Waterfall module
• Successfully created and processedsecurity clearance on various detaileddesign Project documentation
• Closely working with Project Manager, Engagement Manager's
• Solution Architects, Developers & Testing Team from the start of theproject till production
• Work as System Implementor, Implement requirement in Amdocs
• Ordering System followed by releasing the project & Support for the
• Weekly Deployment for the upcoming Releases
• Receive requirement SDS & DDD from the business & get it reviewed with BSA's &
• Application Primes
• Prepare / Design the Test Plan & Test Cases
• Define, Prioritize the Testing Scope & Works closely with UET & PVT & Project Teamfor QA Execution approach
• Coordination with Application Primes for environment set up, deployment, Project
• QA Execution readiness
• Work with Offshore team about the doubts of E2E data creation & Understanding thefunctionality & assist in Data Creation
• All E2E activities of QA to deliver the project from requirement to User Acceptancereadiness.

• Designing the base scope of product: Conduct meeting with client to analyze the requirements, data gathering related to product and services, designing the product sheets in EPC format
• Gathers and document business and technical requirements that best reflect customer needs
• Implementation in EPC: Advanced level implementation of Billing and ordering entities
• Implementation of Price Plans, Additional offers, Packages, Component
• Product spec, Product offers, ordering category, navigation structure, eligibility rules, compatibility rules and handling releases
• Defined new template level changes in EPC: Enhance template by writing additional validations on template level in EPC, modify the existing template to support new requirement changes
• Provide EPC Dump and HFs to fulfill the new requirements and defect fix
• Experience on SDLC with Kanban, Agile Methodology
• Good knowledge of Amdocs ordering and billing system, relation between ordering and billing, rating logic , bill presentment , provisioning of service
• Architectural Impact
• Experience on working at with Vendors and handling various customer facing roles

• Execute Test Cases Manually & with QTP Automation
• Created automation test cases for regression testing for number of web applicationsutilizing HP QTP
• File the defects and manage the Defect life Cycle
• Experience in Regression, Progression & UAT Testing
• Deploy the Product Catalogues, dump & HF, Server Refresh activities, coordinatewith TELUS clients for the results and reports
• Ran Batch activities like EOD, EOC and Bill Presentment & Financial Gateways tocomplete the end to end business requirement before production readiness
• Diverse experience in Manual Testing including Functional Testing
• Detail Manual Testing on component like Functional, Usability, GUI, Performance
• Testing for Financial Pay Screen of Sprint Cx
• Excellent experience in User Acceptance Testing on iCare , eCare modules
• Handling defects life cycle till deployment to Production
• Worked closely with development teams for different application for Project & defectdetails requirement
• Worked on HF Deployment, QA Environment refresh
• Future release readiness for Testing scoping with Waterfall module of testing.