Madhura Vaidya
Cambridge,ON
Summary
Dynamic and dedicated professional with a proven track record of delivering exceptional customer service and driving meaningful results. Eager to secure a role to apply strong interpersonal skills and a proactive approach to elevate customer satisfaction and contribute to the company's objectives. Known for reliability, adaptability, and a strong work ethic. Proficient in communication, adept at fostering positive relationships, and highly organized in task completion. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Desk Clerk
University Of Guelph, Ontario
09.2022 - Current
- Delivered exceptional customer service and support to students, Resident Advisors (RAs), and visitors
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Demonstrated strong organizational skills to manage multiple tasks simultaneously with accuracy.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained up-to-date knowledge of all university services, features and local activities, events.
Summer Crew Member
University Of Guelph, Ontario
05.2022 - 08.2022
- Demonstrated ability to work independently as well as collaboratively with other team members.
- Prepared, serviced, and maintained hostel and conference guest rooms
- Gained valuable experience in customer service, problem-solving, and time management during high-pressure situations.
- Collaborated with colleagues to ensure residences were ready for incoming students.
Co-Op Student
Trillium Health Partners
02.2020 - 06.2020
- Supported nurse manager, clinical educator, and staff with stocking supplies and unit administration
- Engaged in friendly visiting to provide comfort and support to patients.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Honours Neuroscience
University of Guelph
Guelph, ON2025
High School Diploma -
St Francis Xavier Secondary School
Mississauga ON06.2021
Skills
- Exceptional interpersonal and communication skills
- Proactive and adaptable
- Attention to Detail
- Microsoft Office
- Customer Relations
- Multitasking Abilities
- Good Telephone Etiquette
- Friendly, Positive Attitude
- Active Listening
- Ability to thrive in dynamic work environments
Languages
French
Limited Working
Marathi
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Timeline
Student Desk Clerk
University Of Guelph, Ontario
09.2022 - Current
Summer Crew Member
University Of Guelph, Ontario
05.2022 - 08.2022
Co-Op Student
Trillium Health Partners
02.2020 - 06.2020
Bachelor of Science - Honours Neuroscience
University of Guelph
High School Diploma -
St Francis Xavier Secondary School
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