MADHUBALA ADHEIP

Dynamic and client-focused professional with 5+ years of experience in client relationship management, problem-solving, and tax consulting. Proven track record of delivering exceptional customer service, managing client accounts, and resolving complex issues with empathy and efficiency. Skilled in utilizing technology to enhance client experiences and streamline processes. Currently pursuing an MBA to strengthen business acumen and leadership capabilities. Recognized for fostering collaborative team environments and achieving high client satisfaction rates through effective communication, attention to detail, and a solutions-oriented mindset.

• Spotlight Award, 2020, Recognized for exceptional performance in the COC project.
• Kudos Award, 07/17, Awarded for outstanding management of tax return deployment.
• Kudos Award, 08/19, Awarded for outstanding management of tax return deployment.
• Successfully managed client accounts, resulting in a 10% increase in client satisfaction scores.

• Strong customer focus and adaptability.
• Technologically competent.
• Accountable and honest.
• Team Player and flexible.
• Punctual and Ethical.
• Dedicated to continuous learning and development.

Study on The Impact Of Oyo Rooms In Revolutionizing The Hotel Industry, The impact of OYO Rooms, Satisfactory level of the consumers, To study the ways in which they can improve, Model of OYO Rooms, As the price level of the rooms increased the satisfaction level decreased, Presented the research in the National Seminar held at Christ University.