Madhu Ramareddy
Toronto,ON
Summary
To secure a long-term position in a challenging environment, which encourages continuous learning, provides exposure to new ideas and stimulates personal and professional growth.
Overview
12
12
years of professional experience
Work History
Certificate Associate
Foresters Financial Services
11.2021 - Current
- Reviews contract documents before dispatching to members and Producers.
- Reviews various systems for instructions, notes and requirements as noted by case management or underwriting team
- Responsible for assembly of all product lines including both the US and Canadian product mix for all certificate types.
- Document and report on daily volumes
- Escalate any issues related to output issues.
- Certification in LOMA 281 and 291
- Had experience in processing WMA, OCLM, FLIC cheques.
- Have knowledge in the main systems NB+U, FileNexus, CRM
- worked with Imaging and indexing team
Cashier
Health Drug Mart
10.2019 - 11.2021
- Responding to inbound and outbound inquires via multiple communication channels
- Ability to handle high volume of customers during peak hours
- Documenting the transactions efficiently for record purposes
- Collecting return payments and update the transactions
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Streamlined the checkout process for faster service and improved customer experience.
Teacher
Green Valley Public School
12.2014 - 01.2017
- Designed engaging course curriculum, lesson plans and assessment tools for divers group of students
- Initiated literacy and numeracy activities, tailoring instruction and techniques to students varying needs
- Observed and documented children's development and behavior to further support of student learning process
- Implemented a personalized education plan for students with unique needs to increase individual growth.
Assistant Teacher
Vidya Vikas Vidya Samsthe
04.2012 - 03.2014
- Assist lead teacher in pre-kindergarten classroom in maintaining safe, clean learning environment for 25-30 students
- Work with lead teacher to create age-appropriate lessons, facilitating preparation of materials and supplies for schedule lessons and activities
- Partner with lead teacher, resources teachers and mental health specialists to implement behavior plans to shape positive behavioral among students with identified issues.
Education
Master of Education -
Kuvempu University
01.2012
Bachelor of Education -
Kuvempu University
01.2009
Diploma in Education -
KSEEB
01.2005
Skills
- 1 years of Experience in Health Drug mart as Cashier
- 4 years of experience in teaching English and Social science subjects to middle/Hight school grades
- Answer Customer service-related calls regarding day in day out aspects
- Taking ownership on the assigned task and ensure to complete
- Managing the work load and proactively
- Great in greeting, Customers, answering phone calls and emails as required
- Excellent communication skills and deal with all kinds of situations
- Ability to work under pressure and meet Deadlines with minimum supervision
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Self-Motivated, punctual and a good team player
Timeline
Certificate Associate
Foresters Financial Services
11.2021 - Current
Cashier
Health Drug Mart
10.2019 - 11.2021
Teacher
Green Valley Public School
12.2014 - 01.2017
Assistant Teacher
Vidya Vikas Vidya Samsthe
04.2012 - 03.2014
Master of Education -
Kuvempu University
Bachelor of Education -
Kuvempu University
Diploma in Education -
KSEEB