Madhu Madhavee
Milton,ON
Summary
Hard-working, Self-motivated graduate in History. Excellent fluency in English (Oral and Written). Ability to Excel, and Word when working with a team or individually. Challenge seeking and ability to handle multiple tasks at once. Target-Oriented and Reliable individual.
Overview
8
8
years of professional experience
Work History
Building Caretaker
Rapid Building Maintenance
Richmond, BC
07.2023 - 03.2024
- Walk through the entire building at the beginning of the shift and before the end of the shift to detect and report any questionable activity that contravenes the Tenancy Agreement, House Rules, Security, and fire safety items
- Schedule usage of common areas and guest suites (where applicable); inspect and clean these areas as required
- Respond promptly to emergency calls and tenant-generated Incident Reports, taking appropriate action and answering/responding or notifying appropriate authorities of emergencies.
Assistant Front Office Manager
Lakegala Resort (PVT)LTD
Maoya, Haththota Amuna, Centrel Province
01.2020 - 06.2023
- Assisted the Front Office Manager in developing, implementing, and monitoring operational policies and procedures.
- Conducted daily briefing sessions with front office staff to review occupancy status, arrivals and departures, special requests, and VIP guests.
- Coordinated room assignments, check-in and check-out processes, and other guest service activities.
Food Maker
Prime Dairy Food Company
Hiroshima, Japan
12.2017 - 08.2019
- Organized ingredients, supplies, and equipment needed for meal preparation.
- Cleaned work areas, equipment, utensils, and dishes after each shift.
- Weighed and measured ingredients to ensure proper portion sizes.
- Followed all health regulations when handling food items.
Receptionist
Reagonal Spice Garden
Matale, Sri Lanka, Centrel Province
01.2016 - 11.2017
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Bachelor of Arts (Special) in History -
Rajarata University of Sri Lanka
Skills
- Staff Supervision
- Front Desk Operations
- Scheduling
- Guest Relations Management
- Administrative Support
- Data Entry
- File Management
References
- Iresha Prabodhini, Customer Service Specialist, West Cost Automotive, 778-387-5459
- Gihan Abeywickrama, Director, Accotech, 416-509-3232 Ext-105, 101-833 Passmore Avenue, Toronto, ON, M1X 0B8
Timeline
Building Caretaker
Rapid Building Maintenance
07.2023 - 03.2024
Assistant Front Office Manager
Lakegala Resort (PVT)LTD
01.2020 - 06.2023
Food Maker
Prime Dairy Food Company
12.2017 - 08.2019
Receptionist
Reagonal Spice Garden
01.2016 - 11.2017
Bachelor of Arts (Special) in History -
Rajarata University of Sri Lanka
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